Can't install KB5014668

Anonymous
2022-06-25T18:53:37+00:00

I've been running Windows 11 since Nov 2021. This is the first update failure I've encountered. I was trying to install KB5014668. It stopped at 25% install and showed error 0x80000ffff. I ran troubleshooter (multiple times) to no avail. Upon a restart, it showed installing an update, in the middle it rebooted and then on the subsequent restart it showed install to 48% then said something went wrong, not to worry as it was restoring. It rebooted again, showing the same message, on the next restart it booted into windows. I've run sfc /scannow and dism restorehealth. Neither showed an error or helped. I use Macrium and also tried mounting an image taken before I tried the update and copied the Software Distribution folder and pasted it over the current folder. No help there either. I am able to download Windows Defender definition updates okay at this point.

I could just restore the whole drive to a point before I tried the install but would like to use that as a last resort. Right now I can perform multiple restarts with it booting straight into Windows. So I'm not sure if I should just wait until the July cumulative is available to see what happens or is there something I can or should try at this point, like try to download and install it straight from the update catalog?

Thanks for any help with this.

Update... I did try to use the Windows Catalog to do a manual install. It seemed to download ok but when I hit install it failed immediately with an error code of 0x80070002 (I got this from the reliability monitor)

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-06-29T21:37:58+00:00

    Indeed, I agree with your conclusion. Microsoft, unfortunately, just does not care! Maybe it is time for us to go the Apple route.

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  2. Anonymous
    2022-06-29T21:26:50+00:00

    Yeah this update should be a huge embarrassment for Microsoft. I think it may speak to the new lazy work culture at the big tech companies and/or Microsoft is outsourcing the update testing to folks that may not care to much. I hope they’re reading our comments. Two out of seven PCs failed for me, so it must not of been tested much.

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  3. Anonymous
    2022-06-29T21:11:35+00:00

    Ive got same issue since previous two updates. In on Windows 11 and got AMD CPU. One time i've spend 5 hours to do all kind of actions to install any of those last two updates (sfc, dism, clean boot, cleaning SoftwareDistribution folders, Catroots, Winsocks and other stuff besides clean install). Ive even uinstall C++ distros and done some things wiht .net 3.5. No luck.

    But ive noticed one thing - updates stopped working for me after last .net 4.x update (last week of the May 2022).

    PS. After ive failed KBxxx97 update it was gone and replaced by KBxx68 one. Of course both acts the same - 30%, restart, 96..98%, "sorry go f yourself, im rolling back last good state of OS"

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  4. Anonymous
    2022-06-29T20:52:50+00:00

    This is exactly my concern as well. I have a new Windows 11 installation on a i9-12900K 12th Gen Alder Lake with ASUS ROG Maximus Z690 Extreme and this KB5014668 "update" unfortunately it is giving me these problems. On another new AMD System, I have the very same thing going on, only my Dell XPS took the update without a hiccup.

    Something strange is going on here, it is hard to believe Microsoft did not know about this. I understand things can happen, but it is all about how a company takes care of you IF something goes wrong. So far it seems Microsoft does not value us as customers and not dignify our concern with a response.

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  5. Anonymous
    2022-06-29T20:15:38+00:00

    I did notice the attempted update did screw up something in Windows or the registry. I had to uninstall a 3rd party postal software package and reinstall it only on my PCs that failed the update. My app was complaining a DLL was corrupt. PCs where the update installed fine had no ill effect on my Postal app.

    Very concerning that a failed Windows update would leave **** in it’s tracks.

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