Can't install KB5014668

Anonymous
2022-06-25T18:53:37+00:00

I've been running Windows 11 since Nov 2021. This is the first update failure I've encountered. I was trying to install KB5014668. It stopped at 25% install and showed error 0x80000ffff. I ran troubleshooter (multiple times) to no avail. Upon a restart, it showed installing an update, in the middle it rebooted and then on the subsequent restart it showed install to 48% then said something went wrong, not to worry as it was restoring. It rebooted again, showing the same message, on the next restart it booted into windows. I've run sfc /scannow and dism restorehealth. Neither showed an error or helped. I use Macrium and also tried mounting an image taken before I tried the update and copied the Software Distribution folder and pasted it over the current folder. No help there either. I am able to download Windows Defender definition updates okay at this point.

I could just restore the whole drive to a point before I tried the install but would like to use that as a last resort. Right now I can perform multiple restarts with it booting straight into Windows. So I'm not sure if I should just wait until the July cumulative is available to see what happens or is there something I can or should try at this point, like try to download and install it straight from the update catalog?

Thanks for any help with this.

Update... I did try to use the Windows Catalog to do a manual install. It seemed to download ok but when I hit install it failed immediately with an error code of 0x80070002 (I got this from the reliability monitor)

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2022-07-10T20:55:59+00:00

    This continues to plague IT folks everywhere. MS should pull this update.

    Only some people are getting it to work in some kind of workarounds <-- NOT GOOD.

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  2. Anonymous
    2022-06-29T21:37:58+00:00

    Indeed, I agree with your conclusion. Microsoft, unfortunately, just does not care! Maybe it is time for us to go the Apple route.

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  3. Anonymous
    2022-06-29T21:26:50+00:00

    Yeah this update should be a huge embarrassment for Microsoft. I think it may speak to the new lazy work culture at the big tech companies and/or Microsoft is outsourcing the update testing to folks that may not care to much. I hope they’re reading our comments. Two out of seven PCs failed for me, so it must not of been tested much.

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  4. Anonymous
    2022-06-29T17:35:03+00:00

    The Update installed fine on my LG Gram, but has kept failing on my husband's PC which has identical hardware with different software.

    We do not agree that the best thing to do is to reinstall Windows 11!

    The problem is with the Update. If a decent response is not posted, then the best option seems to be to wait until Microsoft fixes the Update.

    Hey Windows,

    Why are you having such difficulty with this KB5014668? If you screwed it up, fix it or provide us with a solution for us to fix it. You are not taking good care of your customers on this issue.

    John

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  5. Anonymous
    2022-06-28T11:35:34+00:00

    I do have three Windows 11 computers, installed on one successfully, failed on the other two. Tried all suggestions listed here and more with no luck. What are we supposed to do now? I certainly do not reinstall windows every time Microsoft provided an update that breaks Windows Update.

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