Speech Diagnostric Calibrate Error 0x80004003

Hi john3825a，

I'm sorry that this question has caused you a lot of trouble.

I received that other users have encountered similar problems as you, and gave a feasible solution.

Microphone calibration through troubleshoot wizard bringing up error - Microsoft Community

My Windows 10 pro pc doesn't recognize the headset mic - Microsoft Community

According to my tests, this issue is related to KB5014697 on Windows 11. I recommend uninstalling this update and restarting the computer to see if that resolves the issue:

1. Select Start > Settings > Windows Update > Update history > Uninstall updates.
2. Then click Uninstall Update, it will go to the "Uninstall Update" window, please find KB5014697 and click "Uninstall"
3. Restart the computer to confirm if the microphone problem is solved

In Windows 10, the update that could cause problems is KB5014699.It is recommended to uninstall this update and restart the computer to see if the problem can be solved:

1. Select Start > Settings> Update & Security> Windows Update> View update history >Uninstall updates.
2. Then click Uninstall Update, it will go to the "Uninstall Update" window, please find KB5014699 and click "Uninstall"
3. Restart the computer to confirm if the microphone problem is solved

This issue may be a hot issue and we have submitted feedback.

In order to use the microphone recognition function normally before fixing this problem, I suggest you click here, download the "Hide Windows Update" tool, and use the tool to hide KB5014697(Windows 11) and KB5014699(Windows 10), so that you will not receive this update again.

P.S.This Hide Windows Update tool will only hide the update you selected, and will not affect other normal updates and subsequent updates, please feel free to use it.

If a security question is displayed after you click Download, please click... Select Keep File to download successfully.

*Update on June 24*

If you are unable to download or run the "Hidden Windows Update" tool, you can temporarily turn off the Windows Update service to prevent you from receiving any more problematic updates.

To disable the Windows Update service in Services Manager, please follow the steps below:

1. Press Windows key + R. Type services.msc, then hit Enter.
2. Search for Windows Update.
3. Right-click on Windows Update, then select Properties.
4. Under General tab, set the Startup type to Disabled.
5. Click Stop.
6. Click Apply, and then click OK.
7. Restart your computer.

If an Update is sent to fix this problem, you can set Startup type to enable in Step 4 to enable the Windows Update service to receive new updates.

Please let us know if this works.

Sincerely，

Manson | Microsoft Community Support Specialist

I am having the same issue on windows 10, and the closest similar update file I could find was KB5014699 (which is a security update according to the uninstall an update window), could this be the same file that is causing the problem, but for windows 10 instead? Also, the link you included just opens and closes a tab, I imagine it is supposed to download something, but it is not and I'm not sure why.

Hi RohamPatek,

Welcome to Microsoft Community.

As with other customer issues I have posted, the update that may be problematic in Windows 10 is KB5014699. You can uninstall it in Windows 10 by following the steps below.

1. Click on the start menu on the taskbar to enter settings
2. Open Update and Security, click Update History
3. Then click Uninstall Update, it will go to the "Uninstall Update" window, please find KB5014699 and click "Uninstall"
4. Restart the computer to confirm if the microphone problem is solve

Which browser do you use to open the "Hide Windows Update" tool? Here I test using Microsoft Edge (102.0.1245.44) can open and download, if you use other browsers open can not download, I suggest trying Microsoft Edge.

 Let us know if it works

Best Regards,

Manson | Microsoft Community Support Specialist

Okay, I have uninstalled update KB5014699, restarted, and hidden it, the troubleshooter no longer gives me the error, so that's good, unfortunately my device is still unable to hear any audio I try to record or hear me when i speak in voice chats.

Thank you very much for your feedback, I would like to confirm which software you use for voice chat?

Your problem may not be caused by this update, I will try to reproduce the problem using the same software.