Speech Diagnostric Calibrate Error 0x80004003

Anonymous

I tried to setup a microphone for my PC. I got an error from settings -> time language -> microphone start, for Speech Diagnostic Calibrate Error.

OS: Windows 11 Pro

Error:

path: C:\Windows\Diagnostics\Index\SpeechDiagnostic.xml,

error code: 0x80004003 E_POINTER invalid pointer,

comment: elevated ( admin privilege )

It does not recognize speech, but it can record from a microphone with "windows voice recorder."

Please tell me how to fix the microphone error.

Thanks.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

44 answers

Anonymous

2022-09-11T00:29:03+00:00

Unable to Uninstaller kb5014699. I go to the Uninstaller window, as described, and it does not appear there but shows in history as updated in June.
Was this answer helpful?

0 comments No comments
Anonymous

2022-08-10T04:12:38+00:00

When I went to uninstall update, the update was not listed in any category, even though it showed that I had received it. I am going to try and install KB5015878 as the other person had my same problem and said that this fixed his issue... I will update...
Was this answer helpful?

0 comments No comments
Anonymous

2022-08-01T17:06:31+00:00

I have had the same problem. I thought it was limited to Skype calls but after carrying out diagnostic tests in Settings and also using Dell troubleshooting I realised it was the laptop microphone (hardware or software) not the Skype app. I followed Microsoft's instructions to find and uninstall the security update that ended in 699 (I think) and it was not listed.

I have rebooted and run troubleshooters over the past week with no luck.

After trying everything today, I downloaded and installed KB5015878 (dated July 26th 2022) . After rebooting, the microphone works. Long may it last.
Was this answer helpful?

0 comments No comments
Anonymous

2022-07-28T14:40:35+00:00

Sometimes it is a better idea to use wired devices. If you use other way you depend on updates. I have connected wired devices and solve more stable solution as I thought it is device issue and connection.
Was this answer helpful?

0 comments No comments
Anonymous

2022-07-28T02:03:48+00:00
Hi RohamPatek,

Welcome to Microsoft Community.

As with other customer issues I have posted, the update that may be problematic in Windows 10 is KB5014699. You can uninstall it in Windows 10 by following the steps below.

Click on the start menu on the taskbar to enter settings

Open Update and Security, click Update History

Then click Uninstall Update, it will go to the "Uninstall Update" window, please find KB5014699 and click "Uninstall"

Restart the computer to confirm if the microphone problem is solve

Which browser do you use to open the "Hide Windows Update" tool? Here I test using Microsoft Edge (102.0.1245.44) can open and download, if you use other browsers open can not download, I suggest trying Microsoft Edge.

Let us know if it works

Best Regards,

Manson | Microsoft Community Support Specialist
I am running Windows 10 Enterprise, 20H2.

If I do Settings->Update and Security->Update History, I see that KB5014699 was installed on 2022-06-20.

If I then click on "Uninstall and Update" on the same page, I get a list of updates that *does* *not* include KB5014699, so I cannot uninstall it.

I then tried the Hide Windows Update tool, but it listed many updates, almost all of which were driver updates, and none of which related to KB5014699.

Then I ran:

wusa /uninstall /KB:5014699

which informed me that KB5014699 was not installed on this computer.

I am out of options. I have read the three posts that you reference in your initial post, but don't see any way out of my dilemma.
Was this answer helpful?

0 comments No comments