Microsoft GameInput Application Reconfiguration Crashes Win 11 PC

Anonymous
2022-06-15T14:58:21+00:00

When playing any of my games launched through Battle.net my entire PC will crash, when checking the Reliability Monitor 100% of the time the crash is preceded by a "Successful application reconfiguration" of Microsoft GameInput. I have zero need for GameInput and for what I play I have no issues when I uninstall GameInput, but Microsoft forces the install each time my computer restarts.

I've looked for this issue an is appears it started for users with Windows 10 but there's no solution ever found. Microsoft support has people check their drivers, etc (all of my drivers are up to date and Windows is fully up to date) but no actual solution is offered. As far as I'm concerned I own my computer and should be able to determine which services I do or do not have installed on my PC but Microsoft is forcing this buggy install and I am unable to delete or otherwise modify the root folder this application is contained in.

I'm desperate for some sort of solution to this problem and it would be great if Microsoft would fix whatever this issue is. Having to remember to uninstall this app every time I want to play a game on my gaming PC is frustrating.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2022-06-22T13:23:07+00:00

    My solution has continued to work for me since applying it, here's what I did:

    You'll find Microsoft Gaming Service folders under C:\Program Files\WindowsApps. The WindowsApps folder is hidden so if you don't see it you'll need to enable hidden items (in file explorer click View>Show>Hidden Items). The 2 folders are:

    Microsoft.GamingServices_4.66.2001.0_neutral_~_8wekyb3d8bbwe

    Microsoft.GamingServices_4.66.2001.0_x64__8wekyb3d8bbwe

    I'm assuming portions of the folder name have to do with versioning so it may not be the exact same name but the key is to find the Microsoft.GamingServices folders.

    I then just placed an "x." in front of the name to have the system stop referencing the folders:

    x.Microsoft.GamingServices_4.66.2001.0_neutral_~_8wekyb3d8bbwe

    x.Microsoft.GamingServices_4.66.2001.0_x64__8wekyb3d8bbwe

    What I don't know yet is if these folders will be re-installed after a Windows update.

    Here's how you give yourself ownership of the folders if you get an error about not having onwnership:

    Right-click>Properties>Security>Advanced

    At the top of the Advanced window you'll see an owner listed (likely System), click change and make yourself the owner. In Windows 11 that doesn't appear to be enough to give you ownership and you'll get the error again that you need to give yourself permission to the folder. Go back to Properties>Security>Advanced and check the "Replace all child object permission........" box at the bottom of the window. You should now have full ownership to rename the folder.

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  2. Anonymous
    2022-06-22T09:41:25+00:00

    I'm curious to know if your solution has still worked now that it's been a few days. And if so, would you be able to go into detail on what you did?

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  3. Anonymous
    2022-06-22T00:42:39+00:00

    hi creese5,

    having the exact same problem here but in windows 10, could you please tell me how to replicate your solution

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  4. Anonymous
    2022-06-19T09:10:34+00:00

    Hi creese5,

    Sorry for delay, and glad that your problem was solved, and this creative solution gave us a new way to solve it. Maybe you can rate the reply as "Helpful" to help others with the same problem.

    Wish you have a happy life.

    Best Regards,

    Mosken- MSFT | Microsoft Community Support Specialist

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  5. Anonymous
    2022-06-18T16:18:51+00:00

    Thank you for the response, unfortunately I didn't receive notification of this response and continued to troubleshoot the issue. I did manage to find my way through the fairly convoluted folder permission/ownership process for Windows 11 and simply renamed the Microsoft Gaming Services folders and then uninstalled GameInput. It appears now that these folders are no longer available for the system to reference GameInput has remained uninstalled and I am no longer having an issue with my computer crashing.

    I will also try you suggestions in case some future update re-installs these folders. Thanks again.

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