Microsoft GameInput Application Reconfiguration Crashes Win 11 PC

Anonymous

When playing any of my games launched through Battle.net my entire PC will crash, when checking the Reliability Monitor 100% of the time the crash is preceded by a "Successful application reconfiguration" of Microsoft GameInput. I have zero need for GameInput and for what I play I have no issues when I uninstall GameInput, but Microsoft forces the install each time my computer restarts.

I've looked for this issue an is appears it started for users with Windows 10 but there's no solution ever found. Microsoft support has people check their drivers, etc (all of my drivers are up to date and Windows is fully up to date) but no actual solution is offered. As far as I'm concerned I own my computer and should be able to determine which services I do or do not have installed on my PC but Microsoft is forcing this buggy install and I am unable to delete or otherwise modify the root folder this application is contained in.

I'm desperate for some sort of solution to this problem and it would be great if Microsoft would fix whatever this issue is. Having to remember to uninstall this app every time I want to play a game on my gaming PC is frustrating.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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73 answers

Anonymous

2023-03-07T13:19:07+00:00

I had a bunch of updates today, I was hoping to not get these crashes anymore but no dice. 2 crashes already, same s***
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Anonymous

2023-02-13T09:23:50+00:00

Nothing new, also other XBox components crash on update randomly... This can't be fixed: it's a bug by Microsoft in the update process (C:\Program Files (x86)\Microsoft GameInput\x64\gameinputsvc.exe c0000374 Heap Corruption) clearly with low pri for them. When auto-updating it will simply crash randomly, 'till MS will finally fix it one day.

In the meanwhile I will try with the following compatibility fix (using Microsoft Compatibility Administrator tool), let's see if it will work:

Well, since I did this I have no GameInput crash logs in the Reliability Monitor anymore, and on every reboot I see the GameInput Service reconfiguration thing logged (but no crash). Just a coincidence?
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Anonymous

2023-02-12T02:27:39+00:00

I took a look at my power settings and noticed that my computer was running 'balanced' mode while plugged in. After changing the power settings to 'performance', my computer hasn't crashed since (compared to 3 crashes a day previously while gaming).

This is the apparent solution for me. The only glitch from switching my power plan from "balanced" to "performance" was it had the side effect of enabling wake on lan for the network adapter. Once I realized this, it was easily addressed. Thanks to Ryan for suggesting this fix.

Microsoft: this work around is a clue. Your update is depending on behavior that may not be there. Do your research and fix this bug properly. The only time my computer crashes is from Windows Update. Unbelievable!
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Anonymous

2022-12-21T20:29:36+00:00

I had this same exact issue. I even took the same approach that you did to resolve it. This last round of Windows updates took me back to square 1. So to confirm once windows updates are installed you will eventually have the same problem and have to navigate back and put an x in front of those 2 folders again.
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Anonymous

2022-12-13T08:19:46+00:00

BRUTAL UPDATES

This is normal behaviour ( = Microsoft Windows components frequent crashes) on update of GameInput device or GameBar from the MS Store, even when input devices are not in use:

So sad 50% of MS applications do crash on regular updates instead of clean stopping task/services before installing 🤦🏻‍♂️
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