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Hello
I have recently been blocked from commenting on MSN platform for all articles. This as the subject says due to my user name which is RyDa and have no idea how or why it would breach their guidelines.
I have asked for a review which has been successful and "would be back commenting soon" as they said but it has already been 2-3 days.
Thanks.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
@ Mr Audi
I totally agree with you that something is indeed very wrong. I am getting the feeling that the messages we received, telling us the decision was overturned and would be able to post again soon is not a real message and there is actually no-one doing anything about it. I now think it is an automated response and has no real meaning. Maybe I'm becoming paranoid!!
@ Ry Da
Your suggestion about it being a bug could make sense. Like you, I was told on 21st July that my review was successfully overturned and the old worn-out phrase "be able to post again soon"! You are also correct in that there is not a human to whom you can state your problem and discuss it. As I mentioned before, I have tried on several occasions to find somewhere to contact on the company website, but I just went round in circles, and finally ended up where I stated. Will now write an example but try not to fall asleep during reading it!!! Here we go: https://support.microsoft.com/en-us/topic/how-to-contact-msn-customer-support-be4e8f2c-d479-caa2-d726-666e588307d7
https://support.microsoft.com/en-us/topic/how-to-contact-msn-customer-support-6e4e8f2c-d479-caa2-d726-666e588307d7 (For users paying for MSN like MSN Premium or MSN Dial-up)
For me it is a load of gobbledegook now. As I've also said before, why bother giving people the facility to post our views, when it doesn't seem to work properly.
Well, I was just blocked for the same reason. My username are my initials. I appealed but haven't heard back. By the comments here it sounds like it's futile. I'm guessing it was a moderator who took exception to my point of view. Nice to see freedom of speech is alive and well *cough*. I'm not going to lose sleep over it, but it's really annoying that MSN moderators can just ban and walk away...especially when they've made it impossible to say anything offensive even if I wanted to.
I wouldn't be surprised if I magically become "unbanned" on November 9th. Unbelievable.
*Quick update
As soon as I posted this I went back to my account, signed out then signed back in and changed one of my initials. Voila, it somehow worked and I can comment again. Not saying it will work for everyone, but it did for me. Hope that helps.
@C B - thanks for confirming that your real name was also a problem. I can't understand that it could have been due to your point of view as it would probably not been posted, and you would have received the "old chestnut" message that you needed to re-word it. I appreciate that forums have to have moderators as certainly there can be some risqué or indeed nasty comments, but I would have expected that those undertaking moderating would at least have a modicum of sense. I continue to request reviews, Have chalked up another 3, have lost count of the full total.
Also, thanks for the tip - may as well give it a go, as I've tried everything else!! Even tried to set up another account, but they insisted I set up another email account, which I neither need nor want.
Hope you can now continue to post!
I also notice that the link I wrote in one of my replies has been scored out, re-typed by "someone" with the explanation it is for "MSN Premium or MSN Dial Up" so seems whoever gave me this link did so in error, and perhaps, as I don't have MSN Premium that is why I yet again went around in circles!! Must admit, would be nice to get a response! Won't hold my breath of course.
