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Hello
I have recently been blocked from commenting on MSN platform for all articles. This as the subject says due to my user name which is RyDa and have no idea how or why it would breach their guidelines.
I have asked for a review which has been successful and "would be back commenting soon" as they said but it has already been 2-3 days.
Thanks.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello
So I go to do my usual after reading a few news stories which is appeal the decision and send a few feedback complaints off but was met with this on my account "Account restriction You can't comment for 72 hours Account status".
I won't appeal now and I will wait for the 72 hours to see if they have finally fixed the bug/error/moderator
and I will let you know once the 72 hours are up. I wouldn't put any money on them that the problem is fixed though.
@ Ry Da
Well - yesterday I got the usual reply once again that I will be able to post again shortly and today I got the new one - that my posts do not meet community guidelines!! As I've already said, I don't know what posts they are talking about, since I haven't been able to make any in 3 months!!
I totally agree with you regarding buying any Microsoft product - if they can't deal with a simple request for an explanation regarding their "guidelines", what chance is there of you or anyone else actually being dealt with in a proper way when something real or serious occurs, It would be a total nightmare.
I guess the Guessing continues! Do let me know if you actually get a sensible response!!
That does seem strange. I too like you request a review in which i get the same old reply back same as yours. I leave feedback but never hear anything back from that even though i add my email.
As small as this is I would never buy any microsoft product or recommend as if they can't sort this out and there nobody to get in touch with I can only imagine what it would be like if a computer was broke due to their product or trying to get a refund.
Just thought I'd update on what has been happening. I continue to ask for reviews every day, and of course always get the reply that the*" decision has been reversed and you should be able to post again shortly*" blah blah.
Went to put in yet another request today, but instead of the original reason for being blocked, which was my username - i.e. my real name - "did not meet community guidelines" the reason I have now been given is that "Your posts did not meet community guidelines".
I have to admit I'm totally baffled and confused now; I can't figure what these posts could be since I haven't been able to post since 20th July!!
Now, I would LOVE an explanation to this one!
@ C B#
Yes, I think you are right. Even if someone did not approve of your post, it is not up to them to take action. I was always of the thought that as a Moderator you are expected to remain somewhat "neutral". I fully appreciate that we will not agree with what others think or say, but I would have assumed Moderators had guidelines, taking into account people differ in their views.
The more I think through all of what has been happening, the more puzzled I become. Today I put in another review request - my 65th since July 20 when I was blocked! Naturally I do not think for a moment those "in charge" are paying any attention, but who knows, one might actually take note!!
And so, the "fight" goes on :)
