Windows 11 with AX210/AX211 unable to see 6GHz network using the latest drivers.

Anonymous
2022-07-09T21:22:19+00:00

I recently bought a new Asus 6E (6GHz) router, and I have four newer laptops with Intel AX210 and AX211 wireless cards installed, all running Windows 11 or Windows 10 Professional.  Two of these computers came with Windows 11 Professional and the AX210/AX211 wireless cards new, and the other two were upgraded.

None of my computers can see the 6GHz network.   I know the network is broadcasting because my S21 Ultra can see and connect to the 6GHz band.  I've tried the latest manufacturer driver 22.130.0.5 and latest Intel driver 22.140.0.3, and neither of them can see the 6GHz network.

In my search for help, I found this previous post Solved: ax210 window 10 21h2 not showing 6GHz networks - Intel Communities and tried the recommended older 22.45.1.1 driver and it worked.  However, 22.45.1.1 was only provided by the Microsoft Insider program to enable initially enable Wi-Fi 6E support in Windows 10 and is over fifteen months old.

This doesn't seem like a hardware issue since my phone can connect to the 6GHz network, and my computers can connect to the network using the older driver.  I even verified this by purchasing a different Wi-Fi 6E (6GHz) router to confirm it wasn't a router issue.  However, I still can't see the 6Ghz network using any other version of the driver.

I have a help ticket open with the computer manufacturer, router manufacturer, and Intel but thought I would ask here as well since it seems like a software issue.

I even made a video showing the issue here.

https://youtu.be/Kzq54t8A104

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2022-07-31T22:02:38+00:00

    I just installed the 22.45.1.1 driver on my Win 10 system with an AX210 Wi-Fi card and could use the 6 GHz normally.

    In another thread, someone was using WPA2-Personal TKIP (I think), but I am using WPA3-Personal with AES.

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  2. Anonymous
    2022-07-31T19:50:10+00:00

    I cannot see a reason why you cannot. Keep in mind, the OP appears to have a non-compatible Wi-Fi 6 router.

    My issue is not with an incompatible router. I upgraded from the GT-AX11000 to the GT-AXE16000 and didn't change my network name becasue I have too many clients to change right now. I mentioned it in a previous post.

    I even bought a GT-AXE11000 to test with and have the exact same issue.

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  3. Anonymous
    2022-07-31T03:47:22+00:00

    @Ronald S Woan Do you have anything you can show us regarding the 6e Operations. It appears the XB8 has an option for 6e but I cannot find the spec. page for it.

    The Razor Blade 15 2022 also seems to indicate a 6e capability. So for me, running an AX210 with an ASUS AXE11000 or AXE16000 with the 6 GHz radio operational and Windows 11, I cannot see a reason why you cannot. Keep in mind, the OP appears to have a non-compatible Wi-Fi 6 router.

    Another question, have you previously made any changes to your Registry to try to get the 6 GHz radio operational.

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  4. Anonymous
    2022-07-31T02:13:05+00:00

    Same issue with my Razer Blade 15 with Windows 11 and AX210 connecting to XFinity XB8. Downgraded driver from latest Intel to 22.45.1.1 and magically 6GHz.

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  5. Anonymous
    2022-07-19T18:54:40+00:00

    The Alienware 14 appears to show Wi-Fi 6e compatible. It may depend in country of origin.

    It normally needs WPA3-Personal security. The ASUS AX11000 does not have a 6 GHz radio. You need the AXE11000 or AXE16000 or maybe the AX6000

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