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This problem started about 2 months ago. It effects both the keyboard and the mouse. I am using a wireless keyboard.
Logitech MX710 I have used this keyboard successfully for about 3 years. My previous keyboard also Logitech wireless worked for about 5 years before I replaced it. I have reached out to Logitech and they do not have any drivers to use with their unifying receiver. I have checked so many helpful hints online that I have lost track of how many times I have tried each of them again and again.
I have tried the following steps:
reloaded drivers from windows, windows update, and computer based.
Removed keyboard filters
Changed repeat rate from medium to fast
Ran Keyboard troubleshooter
ran DSIM.exe /online /cleanup-image / restorehealth
ran sfc /scannow
restarted computer
Still have a very slow - skipping - laggy keyboard.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This should solve the problem, as I've experienced the same issue(s) & performed your exact steps above.
Remove/delete all the keyboard devices from the 'device manager', and reboot the machine.
Don't download/install or use the keyboard manufacturer's driver software but only allow Win 11 OS, built-in drivers.
You probably have cookies / marketing junk on your machine tracking.
Yes, this seems to be working and I hope this moves the suggestion to the top of the list.
Your results may vary. I simply reported what did and did not work for me. While the dongle is solid state - it should theoretically never wear out. I was simply trying to provide, in common man language, an explanation for the issue I was experiencing. I got tired of dealing with Logitech and the suggestions presented on this form which did not help. After purchasing a new keyboard/mouse I am able to place my dongle about 5 feet away on my computer. May you experience better luck with your issues.
I have this same problem on an HP computer. Keyboard lags and repeats letters. I found if I moved it closer to the monitor it stopped doing this. My problem is the doggle for my Keyboard PC inside the computer. Is there a way to move it outside?
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