Game crash with "The description for Event ID 0 from source nvlddmkm cannot be found"

Anonymous
2022-07-18T19:19:37+00:00

Hello!

A few games are crashed after a few minutes of gaming. The mouse got stuck for a few seconds after I'm able to alt+tab but the game process is not responding.

I found the following errors and warnings in the Windows event logs:

**-the first one:**Warning 7/18/2022 8:46:11 PM WHEA-Logger 17 None
A corrected hardware error has occurred.

Component: PCI Express Root Port

Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x6:0x0

Secondary Bus:Device:Function: 0x0:0x0:0x0

Primary Device Name:PCI\VEN_8086&DEV_464D&SUBSYS_00000000&REV_02

Secondary Device Name:

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" /><EventID>17</EventID><Version>1</Version><Level>3</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x8000000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:46:11.0571189Z" /><EventRecordID>46864</EventRecordID><Correlation ActivityID="{dc219ba3-296d-4681-b18b-d8d04ce3064c}" /><Execution ProcessID="3928" ThreadID="17568" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security UserID="S-1-5-19" /></System>
  • <EventData> <Data Name="ErrorSource">4</Data><Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data><Data Name="FRUText" /><Data Name="ValidBits">0xdf</Data><Data Name="PortType">4</Data><Data Name="Version">0x101</Data><Data Name="Command">0x10</Data><Data Name="Status">0x406</Data><Data Name="Bus">0x0</Data><Data Name="Device">0x6</Data><Data Name="Function">0x0</Data><Data Name="Segment">0x0</Data><Data Name="SecondaryBus">0x0</Data><Data Name="SecondaryDevice">0x0</Data><Data Name="SecondaryFunction">0x0</Data><Data Name="VendorID">0x8086</Data><Data Name="DeviceID">0x464d</Data><Data Name="ClassCode">0x30400</Data><Data Name="DeviceSerialNumber">0x0</Data><Data Name="BridgeControl">0x0</Data><Data Name="BridgeStatus">0x0</Data><Data Name="UncorrectableErrorStatus">0x0</Data><Data Name="CorrectableErrorStatus">0x1000</Data><Data Name="HeaderLog">00000000000000000000000000000000</Data><Data Name="PrimaryDeviceName">PCI\VEN_8086&DEV_464D&SUBSYS_00000000&REV_02</Data><Data Name="SecondaryDeviceName" /></EventData> </Event>

-the second one:
Error 7/18/2022 8:47:22 PM nvlddmkm 0 None
The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

\Device\Video3

Error occurred on GPUID: 100

The message resource is present but the message was not found in the message table

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="nvlddmkm" /><EventID Qualifiers="0">0</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:47:22.1833449Z" /><EventRecordID>46865</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="13464" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security /></System>
  • <EventData> <Data>\Device\Video3</Data><Data>Error occurred on GPUID: 100</Data><Binary>00000000020030000000000000000000000000000000000000000000000000000000000000000000</Binary></EventData> </Event>

-the third one:
Warning 7/18/2022 8:47:27 PM Display 4101 None
Display driver nvlddmkm stopped responding and has successfully recovered.

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="Display" /><EventID Qualifiers="0">4101</EventID><Version>0</Version><Level>3</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:47:27.3366478Z" /><EventRecordID>46866</EventRecordID><Correlation /><Execution ProcessID="0" ThreadID="0" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security /></System>
  • <EventData> <Data>nvlddmkm</Data><Data /></EventData> </Event>

Also, I see the first one all the time.

Could you please help me?

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2022-08-22T22:21:13+00:00

    Hi David M

    I'm having the same issues as the other person and tried both solutions you suggested, and the problem still persists

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  2. Anonymous
    2022-08-25T18:11:50+00:00

    Hello David

    I'm Having the same Issue I've gone through the process of uninstalling and reinstalling the Nvidia Drivers, I've rolled them back to a version that previously worked.

    Run DISM scan & Restore, and even went as far as doing a full wipe of my C: Drive and reinstall of Windows to try and make sure there wasn't any errors occurring due to a corrupted update of either system.

    However even after all of this I'm still having this Error occur and it's causing full system Crash and lockup that can only be resolved by cutting power at the supply, which is far from health for a system.

    Any further advice would of great help as I've run out of idea's at this point, and the system in question is only 2 years old.

    Regards

    James R

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  3. Anonymous
    2022-08-29T23:18:55+00:00

    I have been facing the same issue with a variety of games. I would greatly appreciate it if there is a solution to this.

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  4. Anonymous
    2022-08-31T20:24:59+00:00

    Hi SamS_98

    Do you by any chance have a factory overclocked gpu? I have an Inno 3D card which is factory OC.

    For me the only solution (workaround really) that has worked and I am now having this for over 2 years is the following:

    Open the NVIDIA control panel (usually located next to the clock in your system tray, bottom right)

    Click on "Help" in the top row and click "Debug mode"

    What this does, it downclocks your card to the founders edition specs. You would have to enable this every time after a reboot.

    The reasoning I have found for this is that ever since one of the driver/windows updates, most games are unable to handle the factory OC cards and will crash after a while. Sometimes 5 minutes, sometimes 1 hour.

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  5. Anonymous
    2022-09-04T09:02:43+00:00

    I'm experiencing a similar issue with crashes in certain games. I have also experienced a few graphical artifacts with no game running lately, which led me to suspect that my GPU was failing. The crashes have been occurring randomly for about a month. All of these events are associated with the event message:

    The description for Event ID 0 from source nvlddmkm cannot be found

    I will try to perform a clean driver install from safemode using DDU and a subsequent scf scan. If this does not resolve the issue, I'm sending the GPU back for testing.

    I would like to know whether someone else have experienced issues like graphical artifacts, flickering brightness (in certain games) and image freezing? These are common signs of a failing GPU, however my GPU is only one month old!

    Thanks in advance.

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