Game crash with "The description for Event ID 0 from source nvlddmkm cannot be found"

Anonymous
2022-07-18T19:19:37+00:00

Hello!

A few games are crashed after a few minutes of gaming. The mouse got stuck for a few seconds after I'm able to alt+tab but the game process is not responding.

I found the following errors and warnings in the Windows event logs:

**-the first one:**Warning 7/18/2022 8:46:11 PM WHEA-Logger 17 None
A corrected hardware error has occurred.

Component: PCI Express Root Port

Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x6:0x0

Secondary Bus:Device:Function: 0x0:0x0:0x0

Primary Device Name:PCI\VEN_8086&DEV_464D&SUBSYS_00000000&REV_02

Secondary Device Name:

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" /><EventID>17</EventID><Version>1</Version><Level>3</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x8000000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:46:11.0571189Z" /><EventRecordID>46864</EventRecordID><Correlation ActivityID="{dc219ba3-296d-4681-b18b-d8d04ce3064c}" /><Execution ProcessID="3928" ThreadID="17568" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security UserID="S-1-5-19" /></System>
  • <EventData> <Data Name="ErrorSource">4</Data><Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data><Data Name="FRUText" /><Data Name="ValidBits">0xdf</Data><Data Name="PortType">4</Data><Data Name="Version">0x101</Data><Data Name="Command">0x10</Data><Data Name="Status">0x406</Data><Data Name="Bus">0x0</Data><Data Name="Device">0x6</Data><Data Name="Function">0x0</Data><Data Name="Segment">0x0</Data><Data Name="SecondaryBus">0x0</Data><Data Name="SecondaryDevice">0x0</Data><Data Name="SecondaryFunction">0x0</Data><Data Name="VendorID">0x8086</Data><Data Name="DeviceID">0x464d</Data><Data Name="ClassCode">0x30400</Data><Data Name="DeviceSerialNumber">0x0</Data><Data Name="BridgeControl">0x0</Data><Data Name="BridgeStatus">0x0</Data><Data Name="UncorrectableErrorStatus">0x0</Data><Data Name="CorrectableErrorStatus">0x1000</Data><Data Name="HeaderLog">00000000000000000000000000000000</Data><Data Name="PrimaryDeviceName">PCI\VEN_8086&DEV_464D&SUBSYS_00000000&REV_02</Data><Data Name="SecondaryDeviceName" /></EventData> </Event>

-the second one:
Error 7/18/2022 8:47:22 PM nvlddmkm 0 None
The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

\Device\Video3

Error occurred on GPUID: 100

The message resource is present but the message was not found in the message table

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="nvlddmkm" /><EventID Qualifiers="0">0</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:47:22.1833449Z" /><EventRecordID>46865</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="13464" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security /></System>
  • <EventData> <Data>\Device\Video3</Data><Data>Error occurred on GPUID: 100</Data><Binary>00000000020030000000000000000000000000000000000000000000000000000000000000000000</Binary></EventData> </Event>

-the third one:
Warning 7/18/2022 8:47:27 PM Display 4101 None
Display driver nvlddmkm stopped responding and has successfully recovered.

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="Display" /><EventID Qualifiers="0">4101</EventID><Version>0</Version><Level>3</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:47:27.3366478Z" /><EventRecordID>46866</EventRecordID><Correlation /><Execution ProcessID="0" ThreadID="0" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security /></System>
  • <EventData> <Data>nvlddmkm</Data><Data /></EventData> </Event>

Also, I see the first one all the time.

Could you please help me?

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

90 answers

Sort by: Newest
  1. Anonymous
    2022-10-26T01:55:25+00:00

    Are you referring to the global settings or program specific?

    Hello!
    I had the same problem when i had 2 different monitors on watching videos on different screens and different browser.

    What fixed it for me was that i restored nvidia control panel 3d settings.

    u might have touched those for better game performance or w/e since there are good options. Honestly i dont know which option it is but i think its image scaling or for some reason texture settings.

    anyway restore those and it might take ur problem away.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-10-20T04:51:45+00:00

    Hello!
    I had the same problem when i had 2 different monitors on watching videos on different screens and different browser.

    What fixed it for me was that i restored nvidia control panel 3d settings.

    u might have touched those for better game performance or w/e since there are good options. Honestly i dont know which option it is but i think its image scaling or for some reason texture settings.

    anyway restore those and it might take ur problem away.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-09-30T12:46:10+00:00

    I have same problem but my case is very weird. I got GTX 970 Strix and recently I swap my other parts for new one. Now I have these: Z590 Gaming Plus, i5-11400, 16 GB Corsair Vengeance 3200MHz, NZXT C650, clean windows 10 install and my old GPU 970 Strix. In my old rig all worked well but now I cannot run any games on pc. I can watch movies, I can work but can't play. Furthermore I took my GPU and test in my friend PC and it worked. Also I took my friend GPU (rtx 2060S), connect to my PC and it worked as well.

    I tested my GPU with newest win 10 version and with 1903 version

    I tested my GPU with newest drivers and with old ones

    No luck.

    Furmark works like charm, no issues there,

    OCCT VRAM test works as well without issues,

    RAM checked,

    CPU checked,

    Time Spy Bench - can't even turn it on,

    Can someone tell me what to do? I cannot afford new GPU and for me seems like my old one works.

    Please help.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-09-25T16:13:55+00:00

    Hey Im struggling with the same tested 2 different mother boards re installed windows 10 tried win 7 no luck. tried manually placing the missing sys file no luck there either Im running and ryzen 5 3400g with msi gtx 1060 3gb and 16gb of corsair dominator 3000mhz 850psu on asus A320m-k. any help or any solution would be great im really starting to loose faith been trying to get it working for the past 4-6 months.... Im sure its just down to a driver complication maybe with my apu. Ive tested the card in other system it ran fine.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2022-09-18T13:19:12+00:00

    Im also facing similar issues like this. I have also searched through every possible solutions and unfortunately with no luck of fixing this errors. Im using ASUS TUF FX505GT, i bought this from year 2020 and i also thought that my gpu is failing. But i ran gpu stress test and my gpu seems to be okay. I think maybe its from an update or something. Because i recently updated my laptop to windows 11 and reverted back to windows 10 because it doesn't support armoury crate yet. And then i frequently getting errors. Hoping it will be resolved soon by an update or something..

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments