Game crash with "The description for Event ID 0 from source nvlddmkm cannot be found"

Anonymous
2022-07-18T19:19:37+00:00

Hello!

A few games are crashed after a few minutes of gaming. The mouse got stuck for a few seconds after I'm able to alt+tab but the game process is not responding.

I found the following errors and warnings in the Windows event logs:

**-the first one:**Warning 7/18/2022 8:46:11 PM WHEA-Logger 17 None
A corrected hardware error has occurred.

Component: PCI Express Root Port

Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x6:0x0

Secondary Bus:Device:Function: 0x0:0x0:0x0

Primary Device Name:PCI\VEN_8086&DEV_464D&SUBSYS_00000000&REV_02

Secondary Device Name:

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" /><EventID>17</EventID><Version>1</Version><Level>3</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x8000000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:46:11.0571189Z" /><EventRecordID>46864</EventRecordID><Correlation ActivityID="{dc219ba3-296d-4681-b18b-d8d04ce3064c}" /><Execution ProcessID="3928" ThreadID="17568" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security UserID="S-1-5-19" /></System>
  • <EventData> <Data Name="ErrorSource">4</Data><Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data><Data Name="FRUText" /><Data Name="ValidBits">0xdf</Data><Data Name="PortType">4</Data><Data Name="Version">0x101</Data><Data Name="Command">0x10</Data><Data Name="Status">0x406</Data><Data Name="Bus">0x0</Data><Data Name="Device">0x6</Data><Data Name="Function">0x0</Data><Data Name="Segment">0x0</Data><Data Name="SecondaryBus">0x0</Data><Data Name="SecondaryDevice">0x0</Data><Data Name="SecondaryFunction">0x0</Data><Data Name="VendorID">0x8086</Data><Data Name="DeviceID">0x464d</Data><Data Name="ClassCode">0x30400</Data><Data Name="DeviceSerialNumber">0x0</Data><Data Name="BridgeControl">0x0</Data><Data Name="BridgeStatus">0x0</Data><Data Name="UncorrectableErrorStatus">0x0</Data><Data Name="CorrectableErrorStatus">0x1000</Data><Data Name="HeaderLog">00000000000000000000000000000000</Data><Data Name="PrimaryDeviceName">PCI\VEN_8086&DEV_464D&SUBSYS_00000000&REV_02</Data><Data Name="SecondaryDeviceName" /></EventData> </Event>

-the second one:
Error 7/18/2022 8:47:22 PM nvlddmkm 0 None
The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

\Device\Video3

Error occurred on GPUID: 100

The message resource is present but the message was not found in the message table

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="nvlddmkm" /><EventID Qualifiers="0">0</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:47:22.1833449Z" /><EventRecordID>46865</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="13464" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security /></System>
  • <EventData> <Data>\Device\Video3</Data><Data>Error occurred on GPUID: 100</Data><Binary>00000000020030000000000000000000000000000000000000000000000000000000000000000000</Binary></EventData> </Event>

-the third one:
Warning 7/18/2022 8:47:27 PM Display 4101 None
Display driver nvlddmkm stopped responding and has successfully recovered.

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="Display" /><EventID Qualifiers="0">4101</EventID><Version>0</Version><Level>3</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:47:27.3366478Z" /><EventRecordID>46866</EventRecordID><Correlation /><Execution ProcessID="0" ThreadID="0" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security /></System>
  • <EventData> <Data>nvlddmkm</Data><Data /></EventData> </Event>

Also, I see the first one all the time.

Could you please help me?

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2023-02-19T17:23:49+00:00

    I recently build my computer and I keep getting the same message over and over.

    I tried every single solution that I found on the internet and I have not luck with,

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  2. Anonymous
    2023-02-11T11:11:38+00:00

    I'm experiencing a similar issue with crashes in certain games. I have also experienced a few graphical artifacts with no game running lately, which led me to suspect that my GPU was failing. The crashes have been occurring randomly for about a month. All of these events are associated with the event message:

    The description for Event ID 0 from source nvlddmkm cannot be found

    I will try to perform a clean driver install from safemode using DDU and a subsequent scf scan. If this does not resolve the issue, I'm sending the GPU back for testing.

    I would like to know whether someone else have experienced issues like graphical artifacts, flickering brightness (in certain games) and image freezing? These are common signs of a failing GPU, however my GPU is only one month old!

    Thanks in advance.

    Have you sent your GPU back for testing and what was the outcome?

    I still have these problems so I am searching for the right solution

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  3. Anonymous
    2023-01-24T19:51:58+00:00

    In case people still having this issue:

    My solution was switching PCIe from Gen 4 to Gen 3 in the BIOS. I have my graphics card (GeForce RTX 3060 Ti) connected via a riser card that's supposed to support PCIe Gen 4, but apparently it doesn't. Now everything is working fine, and the graphics performance is basically the same. Maybe 1/2-1 FPS difference at most.

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    3 people found this answer helpful.
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  4. Anonymous
    2023-01-13T19:12:36+00:00

    I am having the same issue. I have an Asus Rog Strix 2080 TI purchased in Apr 2020 and ran gpu stress test with no issues found.

    I also moved from windows 10 to windows 11 but until this month, all games and apps ran fine. Seems to be only affecting games with advanced 3d graphics. I've tried lowering settings but the issue persists. No such issues on other PCs with same drivers and similar hardware.

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  5. Anonymous
    2023-01-10T00:53:27+00:00

    Hi everyone.

    Ive had the same issue which actually started as an Engine Crash fault in one game & is just a frozen game in others.

    I too have tried all the options listed here: DDU then fresh driver install, sfc, dism, de-clocking my graphics card etc.

    None of these seemed to make a difference until I also removed some of my RAM sticks to see if that was an issue. As it sits I appear to have 1 faulty stick or perhaps a faulty slot on my motherboard but the freezing/crashing is gone!

    Thanks

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    4 people found this answer helpful.
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