Game crash with "The description for Event ID 0 from source nvlddmkm cannot be found"

Anonymous
2022-07-18T19:19:37+00:00

Hello!

A few games are crashed after a few minutes of gaming. The mouse got stuck for a few seconds after I'm able to alt+tab but the game process is not responding.

I found the following errors and warnings in the Windows event logs:

**-the first one:**Warning 7/18/2022 8:46:11 PM WHEA-Logger 17 None
A corrected hardware error has occurred.

Component: PCI Express Root Port

Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x6:0x0

Secondary Bus:Device:Function: 0x0:0x0:0x0

Primary Device Name:PCI\VEN_8086&DEV_464D&SUBSYS_00000000&REV_02

Secondary Device Name:

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" /><EventID>17</EventID><Version>1</Version><Level>3</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x8000000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:46:11.0571189Z" /><EventRecordID>46864</EventRecordID><Correlation ActivityID="{dc219ba3-296d-4681-b18b-d8d04ce3064c}" /><Execution ProcessID="3928" ThreadID="17568" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security UserID="S-1-5-19" /></System>
  • <EventData> <Data Name="ErrorSource">4</Data><Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data><Data Name="FRUText" /><Data Name="ValidBits">0xdf</Data><Data Name="PortType">4</Data><Data Name="Version">0x101</Data><Data Name="Command">0x10</Data><Data Name="Status">0x406</Data><Data Name="Bus">0x0</Data><Data Name="Device">0x6</Data><Data Name="Function">0x0</Data><Data Name="Segment">0x0</Data><Data Name="SecondaryBus">0x0</Data><Data Name="SecondaryDevice">0x0</Data><Data Name="SecondaryFunction">0x0</Data><Data Name="VendorID">0x8086</Data><Data Name="DeviceID">0x464d</Data><Data Name="ClassCode">0x30400</Data><Data Name="DeviceSerialNumber">0x0</Data><Data Name="BridgeControl">0x0</Data><Data Name="BridgeStatus">0x0</Data><Data Name="UncorrectableErrorStatus">0x0</Data><Data Name="CorrectableErrorStatus">0x1000</Data><Data Name="HeaderLog">00000000000000000000000000000000</Data><Data Name="PrimaryDeviceName">PCI\VEN_8086&DEV_464D&SUBSYS_00000000&REV_02</Data><Data Name="SecondaryDeviceName" /></EventData> </Event>

-the second one:
Error 7/18/2022 8:47:22 PM nvlddmkm 0 None
The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

\Device\Video3

Error occurred on GPUID: 100

The message resource is present but the message was not found in the message table

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="nvlddmkm" /><EventID Qualifiers="0">0</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:47:22.1833449Z" /><EventRecordID>46865</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="13464" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security /></System>
  • <EventData> <Data>\Device\Video3</Data><Data>Error occurred on GPUID: 100</Data><Binary>00000000020030000000000000000000000000000000000000000000000000000000000000000000</Binary></EventData> </Event>

-the third one:
Warning 7/18/2022 8:47:27 PM Display 4101 None
Display driver nvlddmkm stopped responding and has successfully recovered.

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="Display" /><EventID Qualifiers="0">4101</EventID><Version>0</Version><Level>3</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2022-07-18T18:47:27.3366478Z" /><EventRecordID>46866</EventRecordID><Correlation /><Execution ProcessID="0" ThreadID="0" /><Channel>System</Channel><Computer>DESKTOP-067IHFL</Computer><Security /></System>
  • <EventData> <Data>nvlddmkm</Data><Data /></EventData> </Event>

Also, I see the first one all the time.

Could you please help me?

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2025-02-16T15:07:36+00:00

    It's the ram (Probably unstable ram or dual channel with different speed). try to replace it.

    I have the similar issue when playing crysis 2 after adding ram in empty slot at Local Computer Stop. They gave me a ram but with different speed.

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  2. Anonymous
    2024-12-05T08:54:03+00:00

    Hi. I had this problem from several months, my configuration is

    • asus tuf z790 wifi motherboard,
    • intel I7 14th
    • nvidia 4090 24gb zotac
    • corsair 64 gb 5200
    • ssd 4 Tb ;

    the error is the same in the title with other errors referring driver nvdllmlm.

    I have tried all the solutions found on web ( ddu clean, reinstall at least 10 different drivers ,even 560.94 that is my current driver, changing memory, changinwg windows settings, changing motherboard settings) but nothiing works, untill yesterday I found my fix: downclock my card with msi aferburner, after 24 hour no more crashes on games , games are the only way to reproduce error in my case ( first descendant, ciberpunk 2077, and alan wake 2), other software like blender and unreal studio works normally. now I'm trying to find the best setting, for sure I can say that I have no crash on 4k and full effects enabled (even dlaa) with values -400 on core clock and -100 on memory clock, also tried -200 on core clock and seems ok , also tried 0 on core clock without crashes but for few minutes only, for sure the crash appends with 0 on memory clock, every time on every game even in low resolution. I think that the problem is releated on how bios handle the graphic card frequency, in forums I notice that some people downclock the graphic card changing some bios settings, but on different motherboard. I want to try to update nvidia drivers at last version and see if with these msi settings the problem i solved or not. I hope this can help.

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  3. Anonymous
    2024-11-03T22:19:01+00:00

    Custom pc or pre build it depends on the graphics card manufacturer.

    For example in my case I have ASUS Dual GeForce RTX™ 4070 OC Edition 12GB. Using the Asus website and serial number, I found my graphics card and downloaded the driver Asus which recommended.

    I don't know how you can check the manufacturer other than by looking inside the computer. If you don't have access to check it from inside the computer you can use Speccy. For example my case:

    Manufacturer NVIDIA

    Model GeForce RTX 4070

    Device ID 10DE-2786

    Revision A2

    Subvendor ASUStek Computer Inc (1043)

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  4. Anonymous
    2024-11-03T20:40:12+00:00

    I want to share my case too cause I used too many hours to this. (solution is bolded)

    I did all the same things as everyone else. I updated the bios version, windows version, tried different nvidia drivers (clean install with ddu), changed the ram memory and so on.

    The thing that fixed the problem was to once again uninstall the nvidia drivers with DDU and download the drivers from the manufacturer's site. (in my case from Asus, right dirver was Driver Version: 560.94 )Not directly from Nvidia or via Geforce experience.

    So neither the newer nor the older driver worked. Only the driver on the Asus website worked.

    Nvidia seems to be making a complete fool of itself these days and I will never install Geforce experience again. I'm also considering on my next graphics card purchase whether I will even get an Nvidia card because this was such a **** bug.

    What would the manufacturer be in the case of a custom PC? The motherboard manufacturer?

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