Xbox App and Microsoft Store prevents game downloands by requiring Visual C++ 2015 UWP Desktop Runtime Package to download first, but Visual C++ 2015 UWP Desktop Runtime Package will not download

Anonymous
2022-07-18T16:29:16+00:00

Every time that I go to download a game from the xbox app or microsoft store that is over 1GB, the xbox app/microsoft store first tries to download Visual C++ 2015 UWP Desktop Runtime Package first. The issue is that the microsoft store page for Visual C++ 2015 UWP Desktop Runtime Package appears to be bugged, and I cannot download it. I have tried canceling the downloads and downloading just the package by itself and it does not work. I cannot find the page online to download it manually either. How do I download Visual C++ 2015 UWP Desktop Runtime Package manually, or how do I work around needing it to download larger games. This is a new issue, it was not a problem a month ago.

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2022-07-20T14:26:35+00:00

    Please consider this thread for further information/discussions/etc please:

    https://answers.microsoft.com/en-us/xbox/forum/all/trying-to-download-games-on-game-pass-but-it-is/d815bf0e-04e2-4a2d-8a2d-9a2d0815c221

    We need all the traction we can get to make Microsoft acknowledge the issue!

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  2. Anonymous
    2022-07-20T14:39:38+00:00

    i got mine to work! i was in the xbox insiders program for the Xbox App so i had to unsubscribe to that. i did it through the Xbox app. then i uninstalled the Xbox App using the windows settings. reset pc, then installed xbox app via the windows store. then i got loaded it up and got the gaming services error. closed xbox app, then uninstalled/ reinstalled gaming services as admin using powershell. then it worked.

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  3. Anonymous
    2022-07-20T14:40:02+00:00

    Thanks. The link doesn't appear to work unfortunately.

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  4. Anonymous
    2022-07-20T16:00:55+00:00

    I think you're on to something here. I was also in the insider program. I opted out of the gaming services preview and resinstalled the xbox app and gaming services and my downloads are working.

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  5. Anonymous
    2022-07-20T16:15:42+00:00

    yea, im pretty sure it had something to do with the insider program or the sequence that i did it in. cheers, im glad i was able to help. i really wanted to play destiny and my update broke, i spent about 3 hours last night troubleshooting

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