Xbox App and Microsoft Store prevents game downloands by requiring Visual C++ 2015 UWP Desktop Runtime Package to download first, but Visual C++ 2015 UWP Desktop Runtime Package will not download

Anonymous
2022-07-18T16:29:16+00:00

Every time that I go to download a game from the xbox app or microsoft store that is over 1GB, the xbox app/microsoft store first tries to download Visual C++ 2015 UWP Desktop Runtime Package first. The issue is that the microsoft store page for Visual C++ 2015 UWP Desktop Runtime Package appears to be bugged, and I cannot download it. I have tried canceling the downloads and downloading just the package by itself and it does not work. I cannot find the page online to download it manually either. How do I download Visual C++ 2015 UWP Desktop Runtime Package manually, or how do I work around needing it to download larger games. This is a new issue, it was not a problem a month ago.

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2022-07-22T18:58:52+00:00

    According to the Xbox Insiders page on reddit ( windowsgaming - xboxinsiders (reddit.com)):

    If you want to roll back to the stable version of the Xbox App then you will need to leave the preview.

    1. Ensure that you signing in to the Xbox App, the Windows Store and the Xbox Insider Hub with the same account.
    2. Load the Xbox Insider Hub, find the Windows Gaming preview in your 'Joined' list. Click Manage. Scroll down and click Leave Preview
    3. Ensure that you are properly removed from the preview. Windows Gaming should now be listed in the available list
    4. Remove the Xbox App using Windows Settings > Apps (find Xbox App and uninstall)
    5. Remove Gaming Services. In Windows PowerShell, type the following command and press Enter: get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
    6. Reboot PC
    7. Load the Windows Store, find the Xbox App and install.

    When you are not part of the Windows Gaming preview, the Windows Store will deliver the stable public build of the Xbox App. It will only deliver the preview version if your account is part of the preview group.

    It's a bit of a process to do so, it won't automatically revert. Hope that helps :)

    -Hayabusa

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  2. Anonymous
    2022-07-22T19:13:03+00:00

    I was in the insider program and unsubscribed to it to try to to fix this.

    So if I don't want to go through that entire process, I need to resubscribe to the insider program to get the new patch for my issue right now?

    EDIT: Yes, I needed to resubscribe to the insider program to get this update. I can finally now download games.

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