Xbox App and Microsoft Store prevents game downloands by requiring Visual C++ 2015 UWP Desktop Runtime Package to download first, but Visual C++ 2015 UWP Desktop Runtime Package will not download

Anonymous
2022-07-18T16:29:16+00:00

Every time that I go to download a game from the xbox app or microsoft store that is over 1GB, the xbox app/microsoft store first tries to download Visual C++ 2015 UWP Desktop Runtime Package first. The issue is that the microsoft store page for Visual C++ 2015 UWP Desktop Runtime Package appears to be bugged, and I cannot download it. I have tried canceling the downloads and downloading just the package by itself and it does not work. I cannot find the page online to download it manually either. How do I download Visual C++ 2015 UWP Desktop Runtime Package manually, or how do I work around needing it to download larger games. This is a new issue, it was not a problem a month ago.

Windows for home | Windows 10 | Microsoft Store

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  1. Rodrigo Queiroz 78,705 Reputation points Independent Advisor
    2022-07-18T17:05:54+00:00

    Hi ReapWhatYouSow9,

    I'm Rodrigo and I will help you.

    Try these fixes from TAHER TAHER1 to reset your Microsoft Store and fix issues with apps not installing correctly

    https://answers.microsoft.com/en-us/xbox/forum/...

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  2. Anonymous
    2022-07-18T19:17:51+00:00

    Hello,

    I had been to that page before making this question and tried all of those solutions, none of them worked.

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    3 people found this answer helpful.
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  3. Anonymous
    2022-07-18T19:24:45+00:00

    I will note here that its a known issue that people somehow have happen to get vc++ installers to fail. Its been a thing for quite a few years. I'm guessing that's what's happening here. The error message popup for that tends to get blocked unless running it directly. You should look for the redist exe for that specific vc++ and try to install it manually and see if it works or not. I have no idea where it'd be in this case but probably with those two applications or somewhere around there or maybe in the temp folders.

    If there's another issue happening then you may want to rule out vc++ installer issue first then move on. If you use a 3rd party AntiVirus application or something then it may be interfering with your OS. The damage could be done.

    Either way, clean installing the OS should solve this as long as you don't reinstall or do whatever that messed it up in the first place.

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  4. Rodrigo Queiroz 78,705 Reputation points Independent Advisor
    2022-07-18T19:26:44+00:00

    Try installing this package

    https://get.videolan.org/vlc-winrt/2.6.0/VLC.Un...

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  5. Anonymous
    2022-07-18T19:43:02+00:00

    Hello,

    It is saying I have a newer version of the app I need to uninstall first to intstall that one, do you know where it would be located so I can uninstall it? I am not seeing it in the apps section of the settings.

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