Xbox App and Microsoft Store prevents game downloands by requiring Visual C++ 2015 UWP Desktop Runtime Package to download first, but Visual C++ 2015 UWP Desktop Runtime Package will not download

Anonymous
2022-07-18T16:29:16+00:00

Every time that I go to download a game from the xbox app or microsoft store that is over 1GB, the xbox app/microsoft store first tries to download Visual C++ 2015 UWP Desktop Runtime Package first. The issue is that the microsoft store page for Visual C++ 2015 UWP Desktop Runtime Package appears to be bugged, and I cannot download it. I have tried canceling the downloads and downloading just the package by itself and it does not work. I cannot find the page online to download it manually either. How do I download Visual C++ 2015 UWP Desktop Runtime Package manually, or how do I work around needing it to download larger games. This is a new issue, it was not a problem a month ago.

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2022-07-20T14:39:38+00:00

    i got mine to work! i was in the xbox insiders program for the Xbox App so i had to unsubscribe to that. i did it through the Xbox app. then i uninstalled the Xbox App using the windows settings. reset pc, then installed xbox app via the windows store. then i got loaded it up and got the gaming services error. closed xbox app, then uninstalled/ reinstalled gaming services as admin using powershell. then it worked.

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  2. Anonymous
    2022-07-20T14:26:35+00:00

    Please consider this thread for further information/discussions/etc please:

    https://answers.microsoft.com/en-us/xbox/forum/all/trying-to-download-games-on-game-pass-but-it-is/d815bf0e-04e2-4a2d-8a2d-9a2d0815c221

    We need all the traction we can get to make Microsoft acknowledge the issue!

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  3. Anonymous
    2022-07-20T14:18:58+00:00

    Also having the same issues and I've tried every bot thread solution--nothing has worked. Even when the UWP package appears to install, it will still try to install *again*, while also freezing other downloads.

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  4. Anonymous
    2022-07-20T09:13:35+00:00

    Windows 10 Pro 64 bit. Same here with Horizon 5's latest update and Hot Wheels. Microsoft Visual C++ 2015 UWP Desktop Runtime Package reinstalling again and again when trying to download games or updates, the download of the game itself never starting each time. Tried wiping caches, deleting files, resetting the store, reinstalling the store, all the way up to a windows repair from the ISO tool.

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  5. Anonymous
    2022-07-20T08:39:15+00:00

    Same issue here. Nothing has worked so far.

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