Remote desktop connection logon attempt failed.

Anonymous
2022-07-03T11:35:18+00:00

Hello,

I am trying to make connection from my desktop to my laptop via Microsoft's RDP.

Whenever I try to connect, my credentials do not work. I am using the same Microsoft account on both of these devices. And I am certain that these credentials work elsewhere.

Now, I can connect the other way, from my laptop to my desktop following the exact same steps and credentials.

After a bit of looking on the web I found out that a Microsoft moderator pointed out in this post ( https://answers.microsoft.com/en-us/windows/forum/all/cannot-log-in-my-pc-via-remote-desktop-locally/bca0edd9-1f91-4ea8-b8c6-9749007ac172 )
that RDP is not possible on PCs logged into the same Microsoft account. This is not my case as it only works one-directional, which is odd.

Both of my systems are running on Windows 10 pro.

Maybe I do not understand what I have to use as my credentials... I have just used my Microsoft account credentials for the account logged into Windows 10. After trying to change my password for that account, still only the old password works to log into remote desktop.

I was wondering if anyone could give me anymore insight on my problem or lead me to any solution.

Thanks

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-07-09T09:02:12+00:00

    This worked. I didnt know this. by using PC-NAME\Adiministrator or PC_NAME\USER
    _NAME

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  2. Anonymous
    2024-07-05T21:16:32+00:00

    I simply had to login to say THANK YOU for this solution. This was the ONLY thing that resolved the issue for me after much experimentation. I will add my setup in case anyone else stumbles upon this.

    I have a Windows 11 Home edition PC, and a Macbook Pro. I upgraded to Windows Pro for RDP, set everything up, but when prompted for credentials, NOTHING works. Every variation of domain + user + password, nothing. Setting up a local account on the PC for testing, worked fine. I stumbled upon this host and followed the steps precisely as listed, same domain/user/password combination, and then immediately upon retrying RDP from the Macbook, it worked. Would love to know what exactly this did.

    Thank you again!

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  3. Anonymous
    2024-06-06T09:03:19+00:00

    Thank you so much Karl, worked for me

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  4. Anonymous
    2024-05-22T07:23:36+00:00

    This can happen when you've changed the password of the account, but are still logging in using a PIN or Biometrics (Windows Hello).

    To resolve, logon to the PC you want to RDP to, using the full upn and password (not PIN)

    that's it !
    because i used authenticator for the first login on the pc so the pc had not my full password in 'memory' and could not validate it
    on the target pc to easily find a place to login with password: win+L => forgot my pin => forgot my pin=> use my password instead => login => validate login with authenticator => then cancel the reset of the pin and log into pc with your pin as usual => retry rdp

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  5. Anonymous
    2024-04-09T09:43:31+00:00

    I was encountering the same issue when attempting to RDP to my new laptop from the desktop computer. I could RDP to my desktop from any computer on my network without issue. I verified that my account settings, RDP setting and firewall settings were all configured correctly. I tried both my Microsoft account and the local account to no avail.

    SOLUTION: What worked for me.

    On the PC you are attempting to RDP into.

    1. If you do not know your local account name run PowerShell or Command Prompt and run the command 'whoami'
    2. Hold down the shift key, and right click on a shortcut of your choice. I used PowerShell, but Notepad or some other small application should work.
    3. Look for and click the 'Run as different user' item in the context menu that appears. (If you are using Windows 11, you will need to go to the 'Show more options' first then 'Run as different user'
    4. You should now be prompted for credentials. If the User name field is not empty or already filled, choose 'Use a different account'
    5. Enter your local user account in the following format .\mylocalaccount
    6. Enter your password, and click OK.
    7. The application should launch.
    8. Close the application.
    9. Go to another computer and attempt to RDP again using the same account as you launched above.

    This works!

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