My Win 11 PC won't wake up from sleep using the keyboard or mouse.

Anonymous
2023-01-25T16:43:18+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2023-04-11T11:52:48+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

I believe I found the solution, it is a Windows power-saving policy where USB power is cut off when the computer goes into sleep mode, so the keyboard receiver will not work, and the computer will not wake up as a result. You just need to disable this feature.

Settings > Energy e Battery > Energy Recommendations > Stop usb devices when my screen is off to save battery ----> Turn Off.

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  1. Anonymous
    2023-11-12T16:18:54+00:00

    Hello Rob,

    I think we are talking about the same issue (USB and Bluetooth KeyBoard / Mouse ). My understanding the KB+M Bluetooth uses a USB dongle and this discussion uses these terms interchangeably.

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  2. Anonymous
    2023-11-12T22:25:39+00:00

    Some of the posts are using these terms interchangeably. I am not. My keyboard/mouse combo uses the 2.4GHz Logitech unifying receiver.

    @Rob: You are not the only one that has posted about bluetooth keyboards/mice not waking the computer up. I don't have any bluetooth keyboards/mice so I can't test this.

    Be aware of the two different ways to connect bluetooth. I would imagine that if your desktop/laptop/tablet has built-in bluetooth capabilities then a connected bluetooth keyboard/mouse would be able to wake the device. I don't know that it would work for anyone who uses a USB bluetooth adapter.

    If the power to the USB ports is indeed on (in S4/S5) state when the computer is asleep you would think your bluetooth input device would be able to wake the computer if you use a USB bluetooth adapter. Though, I wonder if the problem isn't in the hardware. Windows may not process bluetooth input while asleep. I wasn't able to confirm if that is the case or not. In the case of the BIOS handling the wake feature, it may not be programmed to recognize or pay attention to bluetooth input. When looking through my BIOS, there were no settings at all that mentioned bluetooth even though it is built-in to my motherboard.

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  3. Anonymous
    2023-11-14T21:22:32+00:00

    I found the issue happened when I have a USB hub plugged in (whether or not the mouse and keyboard were through the hub or directly plugged into the computer). Set Windows to Power On / Off USB Devices in Sleep Mode | Password Recovery (****) describes how to disable USB power off during sleep.

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  4. Anonymous
    2023-12-10T11:15:40+00:00

    I built the computer using the MSI PRO Z790-P WIFI DDR4 motherboard. When none of the suggestions in this thread worked I started poking around in the BIOS as I had seen some advanced power management options while setting up the computer.

    Go to (or try to find an equivalent):

    Settings->Advanced->Wake Up Event Setup->Wake Up Event By: set this option to 'BIOS' (I tried using the 'OS' option, but it didn't seem to work)

    Settings->Advanced->Wake Up Event Setup->Resume By USB Device: set this option to 'Enabled' (This will automatically enable the Settings->Advanced->Power Management Setup->USB Standby Power At S4/S5)

    THIS!

    My MOBO is also MSI but another model, yet this fixed the issue!
    That BIOS section also had options to enable or disable Mouse and Keyboard waking up the system.

    Definitely something MSI should look into and have these options set properly by default.

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