My Win 11 PC won't wake up from sleep using the keyboard or mouse.

Anonymous
2023-01-25T16:43:18+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2023-04-11T11:52:48+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

I believe I found the solution, it is a Windows power-saving policy where USB power is cut off when the computer goes into sleep mode, so the keyboard receiver will not work, and the computer will not wake up as a result. You just need to disable this feature.

Settings > Energy e Battery > Energy Recommendations > Stop usb devices when my screen is off to save battery ----> Turn Off.

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  1. Anonymous
    2023-12-27T17:53:12+00:00

    Under the sleep area on advanced power settings is a section titled “allow wake timers” on battery or plugged in. Both were “disabled”. I’ve “enabled” both. When hovering mouse over the “enable” selection a pop up appears that says “Allow windows to wake up from sleep on timed events”. Maybe this is the magic bullet.

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  2. Anonymous
    2024-01-05T21:55:53+00:00

    I built the computer using the MSI PRO Z790-P WIFI DDR4 motherboard. When none of the suggestions in this thread worked I started poking around in the BIOS as I had seen some advanced power management options while setting up the computer.

    Go to (or try to find an equivalent):

    Settings->Advanced->Wake Up Event Setup->Wake Up Event By: set this option to 'BIOS' (I tried using the 'OS' option, but it didn't seem to work)

    Settings->Advanced->Wake Up Event Setup->Resume By USB Device: set this option to 'Enabled' (This will automatically enable the Settings->Advanced->Power Management Setup->USB Standby Power At S4/S5)

    THIS!

    My MOBO is also MSI but another model, yet this fixed the issue!
    That BIOS section also had options to enable or disable Mouse and Keyboard waking up the system.

    Definitely something MSI should look into and have these options set properly by default.

    I had the same problem with the same model motherboard - the MSI PRO Z790-P WIFI. Changing these wake up settings in the BIOS fixed the problem. Specifically, I enabled:

    • Resume by USB device
    • Resume from S3/S4/S5 by PS/2 mouse
    • Resume from S3/S4/S5 by PS/2 keyboard

    These were in Settings > Advanced > Wake Up Event Setup. Your BIOS might be different.

    None of the other answers or responses here resolved my issue. You may not even need to have an MSI board, but do check the BIOS on your board before mucking around with registry keys, the non-existent Win 11 (Home ed) power troubleshooter, or Device Manager settings.

    Thanks for posting about this issue! Problem solved!

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  3. Anonymous
    2024-01-06T03:50:02+00:00

    Thank You for mentioning the BIOS, that did the trick for me as well. It's finally waking right up.

    Alienware M17

    wicc8ualive

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  4. Anonymous
    2024-01-09T12:28:51+00:00

    Can I get technical support for Windows 11 over the phone?

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