My Win 11 PC won't wake up from sleep using the keyboard or mouse.

Anonymous
2023-01-25T16:43:18+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2023-04-11T11:52:48+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

I believe I found the solution, it is a Windows power-saving policy where USB power is cut off when the computer goes into sleep mode, so the keyboard receiver will not work, and the computer will not wake up as a result. You just need to disable this feature.

Settings > Energy e Battery > Energy Recommendations > Stop usb devices when my screen is off to save battery ----> Turn Off.

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  1. Anonymous
    2023-07-12T13:55:41+00:00

    Initially I recommend you to try the solutions provided in the link below:
    https://nerdschalk.com/how-to-fix-computer-wont...

    just a heads up -- at the link provided, the first instruction points to a troubleshoot for Power (Sys / Troubleshoot / Other troubleshooters). my new and updated Win11 OS doesn't have an option to Run a troubleshoot for Power. no reply needed.

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  2. Anonymous
    2023-06-26T12:06:02+00:00

    Your computer will naturally go into sleep mode and this is apparently working correctly. What is happening is that your keyboard or mouse is not able to wake it up because it is not allowed to do so. I believe that this is the case for most instances. I suggest you check:

    1. If you are using external mouse and keyboard or integrated ones (laptops).
    2. Check which driver you are using for this mouse/keyboard and update them if possible.
    3. Identify your device (mouse/keyboard) through the device manager and enable it to wake up the computer.

    The problems mostly stem from incorrectly identifying the device in the device manager. Selecting the driver of another mouse or keyboard, or not selecting the correct one, prevents the computer from being woken up. If this is the case, go through the list one by one and enable this option for all that is possible.

    Another thing that happens is computers that turn off USB power when in sleep mode, so your external mouse and keyboard will be turned off and won't work to wake up the computer. Check if this is the case as well.

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  3. Anonymous
    2023-06-24T22:13:54+00:00

    I have the same problem on my desktop PC's as well. I have tried all the fixes on both machines and it doesn't solve the problem, I either have to let the screens turn off, but NOT the PC, or shut it down. Odd that MS isn't able to come up with a solution for this....

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  4. Anonymous
    2023-04-22T23:51:22+00:00

    Yesterday I changed my times to go into sleep mode, today when I tried to wake it up, I was unable.

    With black screen I was unable to get into anything on my computer. Long hold on power button didn't work to turn it off. Tried Crtl +Alt + Delete, Tried Window button + Ctrl + Shift + B, the most recent above: Press Windows + R and type devmgmt.msc - . This didn't work either. I finally disconnected my power cord & reinserted it and was able to have it shut down & the able to restart & log on. I have now reset my computer to not go to sleep to try & save power, will just shut it down in future.

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