My Win 11 PC won't wake up from sleep using the keyboard or mouse.

Anonymous
2023-01-25T16:43:18+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2023-04-11T11:52:48+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

I believe I found the solution, it is a Windows power-saving policy where USB power is cut off when the computer goes into sleep mode, so the keyboard receiver will not work, and the computer will not wake up as a result. You just need to disable this feature.

Settings > Energy e Battery > Energy Recommendations > Stop usb devices when my screen is off to save battery ----> Turn Off.

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  1. Anonymous
    2023-10-26T12:25:28+00:00

    I have a new Win 11 Thinkpad, and this setting doesn't exist as described. Has anyone found this stop USB setting in another location?

    Thanks,

    Jeff

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  2. Anonymous
    2023-10-13T11:55:06+00:00

    thanks for your response to this issue. you'd think the laptop would wake up using a wireless keyboard/mouse. The 'fix' to not put wireless to sleep only works on short term naps. When left overnight the laptop seems to be in a deep sleep and needs the power button or shutdown and then power on to wake up. It's a brand-new laptop. I'm tired of trying to get the wake up to work. Microsoft should provide better instructions on fixing this issue. I've simply instructed the laptop to not go to sleep so there is no issue waking up from a sleep. Seems to be working for now.... next time.... Apple.

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  3. Anonymous
    2023-10-12T13:01:39+00:00

    I have been having the same problem with a wi-fi connected logitec keyboard and mouse on a brand new Dell desktop.

    I connected an old wired USB connected mouse to the computer and it woke up every time.

    The problem was quite intermittent with the Wi-Fi keyboard.

    I spent quite a few hours with Dell trying to resolve the problem but to no avail.

    I replaced the Logitec with a Dell one. I had one problem initially and then it has settled down.

    I suspect different drivers were installed with the new one which fixed the problem but it is a total guess.

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  4. Anonymous
    2023-10-08T00:29:02+00:00

    I'm set up with closed laptop lid, USB keyboard/mouse, and an external display (do not prefer duplicate displays). The laptop finally woke up without having to open the lid and hit the power button. Appears it will continue to perform in this manner. thank you for this solution.

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