My HP laptop doesn’t show any wifi connections

Anonymous
2023-01-26T23:52:27+00:00

My HP laptop won’t show any wifi connections when I click on the no wifi logo. The only two options on there are the airplane mode toggle which won’t work currently and the link to network settings. I’ve tried using the link and trouble shooting but it is yet to fix my problem. The laptop this issue is currently occurring on uses windows 10

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2023-01-27T00:50:55+00:00

    I assume you mean a screenshot of the device manager, would that be correct?

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  2. Anonymous
    2023-01-27T00:52:51+00:00

    Yes if possible so I can check and analyze it further.

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  3. Anonymous
    2023-01-27T00:54:57+00:00

    I do apologise for the image quality, this was taken from the device im currently speaking with you on, I included the uninstall menu to ask if it’s necessary to tick the box shown

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  4. Anonymous
    2023-01-27T00:56:58+00:00

    No worries. The picture is clear and thanks for that.

    Click the box on Delete the driver software for this device before you click uninstall.

    After the uninstallation, you need to restart the system so Windows can reinstall it.

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  5. Anonymous
    2023-01-27T01:05:55+00:00

    After restarting, the problem seems to fixed. This isn’t the first time this has happened, it happened some time last year as well. If it happens again in the future, do I check if the same driver is malfunctioning?

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    6 people found this answer helpful.
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