Why does my snipping tool no longer bring up the pop up image to edit?

Hello Jill Paras

Welcome to the Microsoft Community.

Based on your description so far, it seems that the notification window does not pop up after a successful screenshot with your screenshot tool. Here's what you can try to check:

Hold down Windows+S >> search for Notification & actions >> then find Snipping Tool in the corresponding window >> click on the relevant screen to see if the corresponding option is turned on, as shown below **** (Image based on Windows 11)

If it is off, try turning on the notification option, Feel free to let me know if it works.

Chandy |Microsoft Community Support Specialist

Thank you. Unfortunately, that did not change anything. The notifications are on. Here are the screenshots of the settings.

Hi Jill Paras

From your screenshots, it looks like the notifications and settings are correct.

According to my tests, the screenshot tool should be Shift (Left) + Windows logo key + S. Can you please try this shortcut combination to take a screenshot? If this doesn't work, try holding down Windows+S and searching for Snipping Tools >> then click New >> to see if a notification appears for the screenshot?

If none of these settings work, then we may need to consider whether your company's IT has made some changes to your computer and you could try contacting them.

Best Regards.

Hi Jill Paras

From your screenshots, it looks like the notifications and settings are correct.

According to my tests, the screenshot tool should be Shift (Left) + Windows logo key + S. Can you please try this shortcut combination to take a screenshot? If this doesn't work, try holding down Windows+S and searching for Snipping Tools >> then click New >> to see if a notification appears for the screenshot?

If none of these settings work, then we may need to consider whether your company's IT has made some changes to your computer and you could try contacting them.

Best Regards.

I have already done that. It is what I have been having to do if I need to edit/highlight etc something on the screenshot. Having the Snipping tool menu open first and clicking "New" does work to bring the screenshot up as a pop up window, sometimes though, not all the time. I will need to see if our IT people did change something else. Could some security protection be causing it? That may be what I need them to look into? In the meantime, where would I find the screenshot otherwise so I can edit it? Thanks!

Click Windows+V to open the clipboard and you can see the picture you captured.

If the PC is not joined to a domain management, maybe we can consider a Repair Upgrade, the repair steps are contained in this article, click here **** . Of course, if you have important data, please remember to export them.

If your PC have already joined the domain management, please contact IT to fix this error for you.

Feel free to let me know how it goes.