Click Windows+V to open the clipboard and you can see the picture you captured.
If the PC is not joined to a domain management, maybe we can consider a Repair Upgrade, the repair steps are contained in this article, click here **** . Of course, if you have important data, please remember to export them.
If your PC have already joined the domain management, please contact IT to fix this error for you.
Feel free to let me know how it goes.