Windows 10 can't boot - Critical system driver is missing or contains errors

Anonymous
2022-12-21T17:22:28+00:00

Hi,

The file in question is: \Windows\system32\drivers\VmsProxyHNic.sys, error 0xc000007b

The file is there. I'm using an SSD. From a bootable USB I've tried:

  1. chkdsk C: No errors reported.
  2. Startup Repair - Says it couldn't repair my PC.
  3. Uninstall latest feature - Says it can't
  4. Restore from a prior point - There are none
  5. Copying the file in question to a .bak, then deleting the original and copying it back - No effect
  6. Can't boot into Safe Mode

Any other things I can try? I'd like to get this to boot again so I can at least see what programs I have installed.

Thanks.

Windows for home | Windows 10 | Performance and system failures

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Ramesh 181.6K Reputation points Volunteer Moderator
2023-01-04T03:32:15+00:00

After running that command, have you checked the CBS log to see which components are missing?

And regarding the failed repair installation, you can check setupact.log and setuperr.log in the Panther folder. Or download SetupDiag from this link and run it. The tool collects the setup logs and saves them into a zip file named Logs.zip on your desktop.

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Anonymous
2023-01-04T02:39:21+00:00

(1) I still say to try the repair-install again. It must be run from a Normal Boot (not Safe Mode), if you can get back there. Do the clean boot first, which unfortunately will require a 2nd boot to Normal Mode before you can do the repair-install. (But possibly the clean boot can be set up in Safe Mode, then boot to Normal Mode.). Definitely, wear a neckless of garlic this time. But a repair-install is the thing.

(2) Had you made a system image after that successful boot to Normal Mode, you'd have locked the goodness in. Hopefully, you can get back there easily, though. Restore Points aren't as powerful. For one thing, a repair-install wipes them out.

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  1. Ramesh 181.6K Reputation points Volunteer Moderator
    2022-12-23T18:06:01+00:00

    The servicing modules are corrupt. WeTransfer.com is another place where you can upload/share files.

    BTW, if you want to analyze the CBS.log, check out this article:

    Analyze log file entries that SFC.exe generates - Windows Client | Microsoft Learn:

    https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/analyze-sfc-program-log-file-entries

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  2. Anonymous
    2022-12-24T20:24:18+00:00

    Try this: SFC and DISM Results

    There are tons of mismatched hashes, could not reproject corrupted file, etc. I don't know what to do with these errors. This is with the latest ISO. I've also tried an earlier ISO to no avail.

    Right now when it tries to boot I get the BSOD every time; no more errors about specific files.

    On the dead PC, c:\programdata\microsoft\diagnosis\osver.txt reports 10.0.19045, which if I do properties on files like c:\windows\system32\explorer.exe, I get 10.0.19041.2364. My guess is it was interrupted in the middle of installing 22H2 December. I tried doing a repair install from the USB, but as you probably know it won't let me do that. Ugh.

    Thanks again for your help.

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  3. Ramesh 181.6K Reputation points Volunteer Moderator
    2022-12-25T02:53:04+00:00

    Thanks. I will take a look at the logs.

    Meanwhile, if you remember the update you were trying to install (or partially installed), you can try uninstalling the update offline. Or you can see the list of packages and check the Install Time field. See How to Uninstall a Windows Update Offline via Windows RE. If you can uninstall it successfully, it would set right the Component Store and restore the correct version of the binaries.

    Please try that and let's know how it goes.

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