Windows 10 can't boot - Critical system driver is missing or contains errors

Anonymous
2022-12-21T17:22:28+00:00

Hi,

The file in question is: \Windows\system32\drivers\VmsProxyHNic.sys, error 0xc000007b

The file is there. I'm using an SSD. From a bootable USB I've tried:

  1. chkdsk C: No errors reported.
  2. Startup Repair - Says it couldn't repair my PC.
  3. Uninstall latest feature - Says it can't
  4. Restore from a prior point - There are none
  5. Copying the file in question to a .bak, then deleting the original and copying it back - No effect
  6. Can't boot into Safe Mode

Any other things I can try? I'd like to get this to boot again so I can at least see what programs I have installed.

Thanks.

Windows for home | Windows 10 | Performance and system failures

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Ramesh 181.6K Reputation points Volunteer Moderator
2023-01-04T03:32:15+00:00

After running that command, have you checked the CBS log to see which components are missing?

And regarding the failed repair installation, you can check setupact.log and setuperr.log in the Panther folder. Or download SetupDiag from this link and run it. The tool collects the setup logs and saves them into a zip file named Logs.zip on your desktop.

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Anonymous
2023-01-04T02:39:21+00:00

(1) I still say to try the repair-install again. It must be run from a Normal Boot (not Safe Mode), if you can get back there. Do the clean boot first, which unfortunately will require a 2nd boot to Normal Mode before you can do the repair-install. (But possibly the clean boot can be set up in Safe Mode, then boot to Normal Mode.). Definitely, wear a neckless of garlic this time. But a repair-install is the thing.

(2) Had you made a system image after that successful boot to Normal Mode, you'd have locked the goodness in. Hopefully, you can get back there easily, though. Restore Points aren't as powerful. For one thing, a repair-install wipes them out.

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  1. Ramesh 181.6K Reputation points Volunteer Moderator
    2022-12-29T02:46:20+00:00

    iorate.sys is the LowerFilters driver. If it's missing, Windows won't load.


    C:\Windows\System32\drivers>dir iorate.sys

    Volume in drive C has no label.

    Volume Serial Number is 1098-21C4

    Directory of C:\Windows\System32\drivers

    06/10/2021 06:53 PM 57,168 iorate.sys

               1 File(s)         57,168 bytes 
    
               0 Dir(s)  81,772,150,784 bytes free 
    

    C:\Windows\System32\drivers>certutil -hashfile iorate.sys

    SHA1 hash of iorate.sys:

    c0358e1e3739a4beb900c72d1d1f7561c8beb07a

    CertUtil: -hashfile command completed successfully.


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  2. Ramesh 181.6K Reputation points Volunteer Moderator
    2022-12-29T04:55:41+00:00
    Parameter Description
    /RevertPendingActions If you experience a boot failure, you can use the /RevertPendingActions option to try to recover the system. The operation reverts all pending actions from the previous servicing operations because these actions might be the cause of the boot failure. The /RevertPendingActions option is not supported on a running operating system or a Windows PE or Windows Recovery Environment (Windows RE) image. Important: You should use the /RevertPendingActions option only in a system-recovery scenario on a Windows image that did not boot.

    This command is worth trying:

    • DISM /Image:C:\ /Cleanup-Image /RevertPendingActions

    How to Fix No Boot After Windows Updates | Dell US: https://www.dell.com/support/kbdoc/en-us/000202880/how-to-fix-no-boot-after-windows-updates

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  3. Anonymous
    2022-12-29T05:18:58+00:00

    It does sound like it's worth a try. Good idea. If it does something, I would then try to reboot before trying the offline DISM. If a boot is achieved, then I'd do DISM & SFC online. I wish him luck.

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