Windows 10 can't boot - Critical system driver is missing or contains errors

Anonymous
2022-12-21T17:22:28+00:00

Hi,

The file in question is: \Windows\system32\drivers\VmsProxyHNic.sys, error 0xc000007b

The file is there. I'm using an SSD. From a bootable USB I've tried:

  1. chkdsk C: No errors reported.
  2. Startup Repair - Says it couldn't repair my PC.
  3. Uninstall latest feature - Says it can't
  4. Restore from a prior point - There are none
  5. Copying the file in question to a .bak, then deleting the original and copying it back - No effect
  6. Can't boot into Safe Mode

Any other things I can try? I'd like to get this to boot again so I can at least see what programs I have installed.

Thanks.

Windows for home | Windows 10 | Performance and system failures

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Ramesh 181.6K Reputation points Volunteer Moderator
2023-01-04T03:32:15+00:00

After running that command, have you checked the CBS log to see which components are missing?

And regarding the failed repair installation, you can check setupact.log and setuperr.log in the Panther folder. Or download SetupDiag from this link and run it. The tool collects the setup logs and saves them into a zip file named Logs.zip on your desktop.

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Anonymous
2023-01-04T02:39:21+00:00

(1) I still say to try the repair-install again. It must be run from a Normal Boot (not Safe Mode), if you can get back there. Do the clean boot first, which unfortunately will require a 2nd boot to Normal Mode before you can do the repair-install. (But possibly the clean boot can be set up in Safe Mode, then boot to Normal Mode.). Definitely, wear a neckless of garlic this time. But a repair-install is the thing.

(2) Had you made a system image after that successful boot to Normal Mode, you'd have locked the goodness in. Hopefully, you can get back there easily, though. Restore Points aren't as powerful. For one thing, a repair-install wipes them out.

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  1. Anonymous
    2023-01-03T04:04:47+00:00

    Here's what I did:

    1. Booted into safe mode with networking.
    2. Ran sfc /scannow
    3. Ran dism /online:

    PS C:\Users\Ed> dism /online /cleanup-image /RestoreHealth

    Deployment Image Servicing and Management tool

    Version: 10.0.19041.844

    Image Version: 10.0.19045.2364

    [==========================100.0%==========================]

    Error: 0x800f081f

    The source files could not be found. Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.

    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

    1. Disabled many services and rebooted into normal mode.
    2. Was able to login normally. However, programs are not working correctly and I'm seeing several odd errors like some dll is not designed to run on Windows or contains errors so I'm not out of the woods yet.
    3. Ran setup from my USB drive to do a repair/install. It seemed to start ok, but has been stuck at 31% for the past 2 1/2 hours. There's a Cancel button, but I'm afraid to click it.

    Latest log files: https://www.dropbox.com/sh/ev1p72g4e89ylyj/AAAT7lRIS\_YEpH-lLq7mFdoFa?dl=0

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  2. Ramesh 181.6K Reputation points Volunteer Moderator
    2023-01-03T02:41:49+00:00

    10.0.19041.2300 is the servicing stack version (not the OS Version). 10.0.19041.2300 is the latest SSU.

    //What's the next step to get this thing up-to-date? Do I open an admin. command prompt under Safe Mode with Networking and then run sfc /scannow and then maybe dism? If so, which parameters?//

    • dism /online /cleanup-image /restorehealth

    or

    (or with the slipstreamed/22H2 WIM as the source)

    • Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:D:\Sources\install.wim:#
    • sfc /scannow

    //Once I get that done should I create a system restore point? What's the best method for that? I don't think I have a ton of free space on that drive.//

    Create a system image backup (Windows and boot partitions) using Macrium Reflect and store the image in an external drive.

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  3. Anonymous
    2023-01-02T21:35:53+00:00

    That is great! Mine reports the same there...

    Image

    (a) Well, if you have Networking, try Windows Update anyway.

     If you've got Wi-Fi, you may need to switch it on using its icon in the Tray.
    

    (b) Then...

    SFC /Scannow

    DISM /Online /Cleanup-Image /RestoreHealth

    If either one reports an error, do the other, then repeat.

    (c) Try to boot to Normal Mode. You may need to turn Safe Mode off using that BCDEdit command or MSConfig (type into a Run box). At the Boot tab, uncheck Safe Boot...

    Image

    (d) If you get to Normal Mode, use your Win 10 Installation USB to do a repair-install. Need instructions?

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