[Win 11] Microsoft store's Apps close on while on sleeping

Anonymous
2022-12-26T22:09:32+00:00

The same problem as here:

https://answers.microsoft.com/en-us/windows/forum/all/microsoft-stores-apps-close-on-while-on-sleeping/52e9c038-fa91-46b4-b3e8-d3f52ddf9811?page=3

and here

https://answers.microsoft.com/en-us/windows/forum/all/window-11-closes-my-apps-when-my-computer-goes-to/bd2e212c-a9b3-4bcb-8fe1-f1f95a72336e?page=2

and here https://github.com/microsoft/terminal/issues/12513

Description: when my device goes to sleep it closes my apps which were installed with Microsoft Store.

Device: Microsoft Laptop Studio

System: Windows 11, all updates installed, drivers up to date.

Tried: all solutions from topics above.

  1. Reset Microsoft Store.
  2. Re-register all its apps and store itself with a powershell (successfully).

Result: none.

Additional info: I'm using 4-6 desktops and constantly switching between. If I have some of MS apps on some screen it can be closed (without any crash message) just on desktop switching (but not always). If laptop goes to sleep - all MS apps are closed every time.

PS: asked my co-workers with win11 - the problem persists almost on every machine with win11. Weird that Microsoft doesn't fix it. It's very annoying.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2022-12-27T11:56:36+00:00

    Thanks for the feedback. Could you follow the steps outlined in the link below to enable hibernation?

    https://www.groovypost.com/howto/enable-or-disa...

    Then check if it is appearing in the energy saving options, if it is then set the hibernation to Never just to see how Sleep behaves this time.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Anonymous
    2022-12-27T13:57:24+00:00

    Okay, now I have hibernation in a power-button list:

    But it didn't appear in power options (even after reboot):

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  3. Anonymous
    2022-12-27T14:15:47+00:00

    Sorry, I'm out of ideas on how to continue helping you in this case, but I believe someone else will have a solution for you.

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  4. Anonymous
    2022-12-28T00:35:49+00:00

    Hi Elijah. I'm Greg, here to help you with this.

    Try these fixes for WIndows closing apps during sleep, fixes same for Windows 10 and 11:

    https://softwaretested.com/windows/how-to-stop-...

    https://www.thewindowsclub.com/windows-10-close... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

    https://tipsmake.com/fix-windows-10-computer-au...

    https://www.youtube.com/watch?v=TH9TEaH6jiA

    Here is everything that works best for fixing sleep in Windows 11:

    1. Troubleshoot the display driver which controls everything about sleep:

    https://answers.microsoft.com/en-us/windows/for...

    1. Troubleshoot Sleep to find and fix problems:

    https://allthings.how/how-to-fix-sleep-timer-no...

    https://www.reddit.com/r/WindowsHelp/comments/q...

    https://10scopes.com/fix-pc-wont-go-to-sleep-wi...

    https://wethegeek.com/windows-pc-wont-go-to-sle...

    https://www.youtube.com/watch?v=7rty9gSvXcM

    What I do is set Power Plan timeouts to 1 minute for Display and Sleep, then 2 minutes for Hibernate. After each step in the tutorials above, restart PC and sit back to observe if the timeouts work. If so set them back to Plan defaults:

    https://translate.google.com/translate?sl=auto&...

    Feel free to ask back any questions. If you'll report back results for each step, including in each link, it can help determine what else we need to try. I will stick with you until it is fixed.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  5. Anonymous
    2022-12-28T08:49:38+00:00

    So, step by step:

    • display drivers (updated before, updated again) - done
    • power-sleep options - checked
    • Run Power Troubleshooter - done many times
    • Run SFC and DISM - done many times
    • Disable Hybrid Sleep - don't have this option at all. Only "sleep" is available

    I'm not sure at all that the problem deals with "sleep". The problem definitely deals with Microsoft Store. Please pay attention to this part of the problem:

    Additional info: I'm using 4-6 desktops and constantly switching between.
    If I have some of MS apps on some screen it can be closed (without any crash message) just on desktop switching (but not always).
    If laptop goes to sleep - all MS apps are closed every time.
    

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    1 person found this answer helpful.
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