[Win 11] Microsoft store's Apps close on while on sleeping

Anonymous
2022-12-26T22:09:32+00:00

The same problem as here:

https://answers.microsoft.com/en-us/windows/forum/all/microsoft-stores-apps-close-on-while-on-sleeping/52e9c038-fa91-46b4-b3e8-d3f52ddf9811?page=3

and here

https://answers.microsoft.com/en-us/windows/forum/all/window-11-closes-my-apps-when-my-computer-goes-to/bd2e212c-a9b3-4bcb-8fe1-f1f95a72336e?page=2

and here https://github.com/microsoft/terminal/issues/12513

Description: when my device goes to sleep it closes my apps which were installed with Microsoft Store.

Device: Microsoft Laptop Studio

System: Windows 11, all updates installed, drivers up to date.

Tried: all solutions from topics above.

  1. Reset Microsoft Store.
  2. Re-register all its apps and store itself with a powershell (successfully).

Result: none.

Additional info: I'm using 4-6 desktops and constantly switching between. If I have some of MS apps on some screen it can be closed (without any crash message) just on desktop switching (but not always). If laptop goes to sleep - all MS apps are closed every time.

PS: asked my co-workers with win11 - the problem persists almost on every machine with win11. Weird that Microsoft doesn't fix it. It's very annoying.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-02-03T10:06:05+00:00

    Killing the phone link seems to have worked for me, i also disabled the auto hotspot.

    As a long time linux user (and new Surface pro 9 owner) why such an unreleted feature is giving this annoying bug is beyond me, luckly now Wsl2 stopped crashing at each sleep.

    I'll update should it break again

    It is beautiful to work with an OS giving you such a feeling of solidity.

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  2. Anonymous
    2023-02-02T19:59:15+00:00

    The problem is definitely coming from the Phone Link app. I got the issue back again today and all I have done since then was to disable phone link. I have tested this quite a few times and every time Phone Link runs in the background all MS apps close upon waking up. It doesn't really matter if you don't use Phone Link because it is set by default to start on startup. What I did was just disable it from running when my computer turns on and haven't opened it. You can also try to uninstalling it from windows features, but it doesn't really matter as long as it is not running. Just make sure to restart after you disable/uninstall. I would recommend those that are having an issue to give this a try. I am positive that this is the issue.

    I also wish MS would take better care of these threads. It's frustrating that no one has got back to us. Anyways, give the above a try. I'll report back if the issue pops up again.

    Killing the Phone Link app worked for me, too. I have configured it to not start automatically anymore, let's see if the problem goes away for good.

    For anyone looking, the link in the feedback hub is: https://aka.ms/AAje5bn

    Please upvote it, it might help to get Microsoft's attention.

    There are people commenting there that the problem is the phone link app, as well.

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  3. Anonymous
    2023-02-02T02:24:39+00:00

    Removing phone link didn't help me.

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  4. Anonymous
    2023-02-01T16:51:35+00:00

    Thanks for your persistence!

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  5. Anonymous
    2023-02-01T13:14:32+00:00

    same :(

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