[Win 11] Microsoft store's Apps close on while on sleeping

Anonymous
2022-12-26T22:09:32+00:00

The same problem as here:

https://answers.microsoft.com/en-us/windows/forum/all/microsoft-stores-apps-close-on-while-on-sleeping/52e9c038-fa91-46b4-b3e8-d3f52ddf9811?page=3

and here

https://answers.microsoft.com/en-us/windows/forum/all/window-11-closes-my-apps-when-my-computer-goes-to/bd2e212c-a9b3-4bcb-8fe1-f1f95a72336e?page=2

and here https://github.com/microsoft/terminal/issues/12513

Description: when my device goes to sleep it closes my apps which were installed with Microsoft Store.

Device: Microsoft Laptop Studio

System: Windows 11, all updates installed, drivers up to date.

Tried: all solutions from topics above.

  1. Reset Microsoft Store.
  2. Re-register all its apps and store itself with a powershell (successfully).

Result: none.

Additional info: I'm using 4-6 desktops and constantly switching between. If I have some of MS apps on some screen it can be closed (without any crash message) just on desktop switching (but not always). If laptop goes to sleep - all MS apps are closed every time.

PS: asked my co-workers with win11 - the problem persists almost on every machine with win11. Weird that Microsoft doesn't fix it. It's very annoying.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2022-12-28T08:49:38+00:00

    So, step by step:

    • display drivers (updated before, updated again) - done
    • power-sleep options - checked
    • Run Power Troubleshooter - done many times
    • Run SFC and DISM - done many times
    • Disable Hybrid Sleep - don't have this option at all. Only "sleep" is available

    I'm not sure at all that the problem deals with "sleep". The problem definitely deals with Microsoft Store. Please pay attention to this part of the problem:

    Additional info: I'm using 4-6 desktops and constantly switching between.
If I have some of MS apps on some screen it can be closed (without any crash message) just on desktop switching (but not always).
If laptop goes to sleep - all MS apps are closed every time.

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  2. Anonymous
    2022-12-27T13:57:24+00:00

    Okay, now I have hibernation in a power-button list:

    But it didn't appear in power options (even after reboot):

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  3. Anonymous
    2022-12-27T11:45:56+00:00

    Hello!

    Only "sleep" options:

    Also I want to emphasize that the problem only applies to applications installed via Microsoft Store. All other apps perform well, no closing etc.

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  4. Anonymous
    2022-12-27T10:37:52+00:00

    Hello!

    I tried only once because no problems found.

    Win version

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  5. Christine Luna 27,195 Reputation points Independent Advisor
    2022-12-26T22:42:37+00:00

    Hi Elijah,

    I'm Christine, an independent advisor and a Windows user like you. I'll be more than happy to assist you today!

    Please try to run the sfc scannow to check if there's a corrupted system file. Kindly follow the steps from the link below:

    https://answers.microsoft.com/en-us/windows/for...

    After this, please try to check the Windows version that you have and please send it here.

    Please let me know the result. I'll be happy to assist you all the way until it's resolved.

    Thank you,

    Christine L

    Independent Advisor

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