Second monitor keeps on temporarily going black at random

Anonymous
2023-01-08T02:47:33+00:00

I am working off of a laptop and have a second monitor to extend my displays. I have been using this set up for two years now and have not had a problem until last night. It seems that my attached monitor only (main monitor on laptop is not affected) will go black for a few seconds before turning back on and showing my screen. It should be noted that my laptop does not reset the display to place the windows back onto the main screen when this happens but the extended monitor goes black at random. Note that I am running Windows 10 and unable to upgrade to Windows 11 as of now.

So far, I have tried the following solutions but still cannot figure this out.

  1. Bought brand new chords (HDMI + Adapter)
  2. Bought a brand new second monitor (issues happening with both old and new monitor)
  3. Checked for updates on all drivers
  4. Reinstalled both graphics drivers
  5. Rolled back graphics drivers
  6. Checked basic settings (sleep/power/screen saver settings)
  7. Disabled all services in background apps in "System Configuration"
  8. Restarted Windows explorer

This means I have spent time replacing and even buying new equipment to get around this issue but cannot seem to figure it out! This is very important since I work at home as well. Please let me know if there is anything else I can possibly do outside of hard resetting the computer (which I cannot do for a few reasons). Thank you!

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2024-02-14T22:17:05+00:00

    I'm actually beginning to wonder whether it's a power-related HDMI/HDCP issue. AFAIK I have only had this problem with monitors connected via HDMI (not DisplayPort). Has anyone had the problem with a monitor connected via DP?

    My theory is: a temporary fluctuation in the power supply may prompt the HDCP "handshake" (between the display adapter and the monitor) to be repeated, causing the display to go blank until the handshake is completed. This usually takes a few seconds. I used to have a Humax PVR which did something similar - my TV would go blank for a few seconds while the HDCP handshake repeated itself.

    ????

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  2. Anonymous
    2024-02-20T14:29:27+00:00

    Any luck finding a fix? Clearly this is a widespread issue.

    Also, I am experiencing the blackouts with my only HDMI connected output source (sony tv)

    I have tried every possible settings combination for both windows and the tv display settings as well. Only lowering to 60hz eliminates the issue entirely. I believe you could be on the right track with hdcp handshake and power fluctuations. I have yet to try and use displayport for the tv, as that would be alot of work to run a new cable through a wall into another room.

    I'm considering getting a HDCP defeat device or software to try and solve this issue.

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  3. Anonymous
    2024-02-20T14:39:58+00:00

    I refuse to believe that this is a hardware problem. We know for a fact that lowering refresh rates reduces or eliminates the problem entirely, but this is an unacceptable fix. We are not able to fully utilize our hardware as intended. Any power supply swapping etc could simply be placebo. I believe the problem lies within Windows itself, and the power management there. Many users indicate fixes revolving around this system, but it does not fix for all, as not all have the same system specs and use-case scenarios.

    I, for one, have a three screen set-up for gaming.
    3090 ZOTAC

    i9-10900k

    800w power supply

    one monitor at 1080p 120 hz
    another monitor at 4k 120hz
    85" sony 4k at 120hz.

    After trying a user's suggestion of turning off gpu hardware assist in settings-display-graphics settings the issue actually got worse.

    I dealt with this problem over and over and it's my sony tv that is going black, which I use for computer gaming on couch with controller. Eventually I caved and set everything to 60hz and never had an issue. Only to reset back to 120hz a year later to see if a gpu driver or windows update fixed the issue, and it hasn't.

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  4. Anonymous
    2024-02-20T16:54:00+00:00

    Lowering the refresh rates never resolved it for me - mine are both set to the minimum (60Hz).

    There are also alot of Linux users reporting similar symptoms, going back years. Here's an example of one: https://www.reddit.com/r/Ubuntu/comments/18w4253/ubuntu_screen_keeps_turning_off_for_a_second_and/ I've had this with both Windows 10 and Windows 11. My money's still on the display adapter and/or HDCP, probably related to power supply issues (it used to happen every time I turned my desk fan on or off).

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  5. Anonymous
    2024-02-27T03:43:54+00:00

    Both of my monitors are connected over DP and I have this issue. I've actually considered switching the offending monitor (only one of my monitors ever flickers) to HDMI, but sounds like that's not likely to help.

    I personally think the idea it has anything to do with power supplies is way off base, if we're truly all experiencing the same bug.

    I get the flicker consistently when I launch apps that are incorrectly registered by G-sync as "games," (the crappy Apple Music beta app is a chief offender here), which cause my left monitor (which does not officially support G-sync, though according to Rtngs it should *work*) to flicker. I never have issues with my right monitor (has a G-sync module, and displays no issues with G-sync or flickering).

    If I disable G-sync entirely, the issue goes away. I can't see any way to disable G-sync for only one monitor.

    But I'm unwilling to constantly toggle it on and off, so here I am. Stuck in hell.

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