I am working off of a laptop and have a second monitor to extend my displays. I have been using this set up for two years now and have not had a problem until last night. It seems that my attached monitor only (main monitor on laptop is not affected) will go black for a few seconds before turning back on and showing my screen. It should be noted that my laptop does not reset the display to place the windows back onto the main screen when this happens but the extended monitor goes black at random. Note that I am running Windows 10 and unable to upgrade to Windows 11 as of now. So far, I have tried the following solutions but still cannot figure this out. Bought brand new chords (HDMI + Adapter) Bought a brand new second monitor (issues happening with both old and new monitor) Checked for updates on all drivers Reinstalled both graphics drivers Rolled back graphics drivers Checked basic settings (sleep/power/screen saver settings) Disabled all services in background apps in "System Configuration" Restarted Windows explorer This means I have spent time replacing and even buying new equipment to get around this issue but cannot seem to figure it out! This is very important since I work at home as well. Please let me know if there is anything else I can possibly do outside of hard resetting the computer (which I cannot do for a few reasons). Thank you!

Hi, I can only speak to my experience. I imagine you should try everything recommended here and elsewhere. In the case of a single monitor, for sure you need to check/swap the cable and the monitor and if that doesn't help, focus on things you can do with your PC. Good luck! jim

Hey everyone, I had the same issue that started a while back. at first it just happend randomaly when ever plugged in an HDMI and stopped after a few minute. This last week though it totally went dark. I tried most of the reccomendations i saw here like using a powere stabilizer, decreasing my refresh rate and matching it to my additional screen. Nothing seem to work Today i just randomly connected my pc in night light mode and it seems to be working for the past couple of hours and when ever i try to turn night light off my extended screen blacks out. I hope this helps

started having the same problem on my main monitor like a month ago, only way to fix it was to reduce refresh rate to 60hz. is there anyone who had the same problem and managed to find a way to fix it? i really want to work on this monitor with 240hz

My screen was going black for a second every couple seconds and I found out from Event Viewer that this event was erroring at the same time; "Session "ETW USB tracing" failed to start with the following error: 0xC0000022" Then found out that this related to Oculus app on my PC. Removed the app, no new errors and the problem was gone.

I've been having the same problem with my left monitor (monitor 1). One of the page 1 comments mentioned refresh rates, so I pulled up the advanced display settings and had a look... the monitor that's been giving me trouble had the refresh rate set to 59.940 Hz, which is just bizarre. I switched it to 60Hz (same as the other monitor) and so far the problem seems resolved.

Second monitor keeps on temporarily going black at random

Anonymous

I am working off of a laptop and have a second monitor to extend my displays. I have been using this set up for two years now and have not had a problem until last night. It seems that my attached monitor only (main monitor on laptop is not affected) will go black for a few seconds before turning back on and showing my screen. It should be noted that my laptop does not reset the display to place the windows back onto the main screen when this happens but the extended monitor goes black at random. Note that I am running Windows 10 and unable to upgrade to Windows 11 as of now.

So far, I have tried the following solutions but still cannot figure this out.

Bought brand new chords (HDMI + Adapter)
Bought a brand new second monitor (issues happening with both old and new monitor)
Checked for updates on all drivers
Reinstalled both graphics drivers
Rolled back graphics drivers
Checked basic settings (sleep/power/screen saver settings)
Disabled all services in background apps in "System Configuration"
Restarted Windows explorer

This means I have spent time replacing and even buying new equipment to get around this issue but cannot seem to figure it out! This is very important since I work at home as well. Please let me know if there is anything else I can possibly do outside of hard resetting the computer (which I cannot do for a few reasons). Thank you!

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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157 answers

Anonymous

2024-12-06T13:54:56+00:00

Hi,

I can only speak to my experience. I imagine you should try everything recommended here and elsewhere.

In the case of a single monitor, for sure you need to check/swap the cable and the monitor and if that doesn't help, focus on things you can do with your PC.

Good luck!

jim
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Anonymous

2024-12-21T15:43:29+00:00

Hey everyone, I had the same issue that started a while back. at first it just happend randomaly when ever plugged in an HDMI and stopped after a few minute. This last week though it totally went dark. I tried most of the reccomendations i saw here like using a powere stabilizer, decreasing my refresh rate and matching it to my additional screen. Nothing seem to work

Today i just randomly connected my pc in night light mode and it seems to be working for the past couple of hours and when ever i try to turn night light off my extended screen blacks out. I hope this helps
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Anonymous

2024-12-29T13:42:17+00:00

started having the same problem on my main monitor like a month ago, only way to fix it was to reduce refresh rate to 60hz. is there anyone who had the same problem and managed to find a way to fix it? i really want to work on this monitor with 240hz
Was this answer helpful?

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Anonymous

2024-12-30T06:31:10+00:00

My screen was going black for a second every couple seconds and I found out from Event Viewer that this event was erroring at the same time; "Session "ETW USB tracing" failed to start with the following error: 0xC0000022" Then found out that this related to Oculus app on my PC. Removed the app, no new errors and the problem was gone.
Was this answer helpful?

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Anonymous

2024-12-30T19:34:24+00:00

I've been having the same problem with my left monitor (monitor 1). One of the page 1 comments mentioned refresh rates, so I pulled up the advanced display settings and had a look... the monitor that's been giving me trouble had the refresh rate set to 59.940 Hz, which is just bizarre. I switched it to 60Hz (same as the other monitor) and so far the problem seems resolved.
Was this answer helpful?

0 comments No comments