I am working off of a laptop and have a second monitor to extend my displays. I have been using this set up for two years now and have not had a problem until last night. It seems that my attached monitor only (main monitor on laptop is not affected) will go black for a few seconds before turning back on and showing my screen. It should be noted that my laptop does not reset the display to place the windows back onto the main screen when this happens but the extended monitor goes black at random. Note that I am running Windows 10 and unable to upgrade to Windows 11 as of now. So far, I have tried the following solutions but still cannot figure this out. Bought brand new chords (HDMI + Adapter) Bought a brand new second monitor (issues happening with both old and new monitor) Checked for updates on all drivers Reinstalled both graphics drivers Rolled back graphics drivers Checked basic settings (sleep/power/screen saver settings) Disabled all services in background apps in "System Configuration" Restarted Windows explorer This means I have spent time replacing and even buying new equipment to get around this issue but cannot seem to figure it out! This is very important since I work at home as well. Please let me know if there is anything else I can possibly do outside of hard resetting the computer (which I cannot do for a few reasons). Thank you!

I have suddenly started getting this issue too. I have 3 monitor and 2 of them works just fine but the 3rd one flashes a normal picture for a second then goes to black if i unplug and replug the HDMI. It seems to show up totally normally in windows 11 but for some reason it doesn't keep a picture.

I haven't found a definitive solution. But there is something that may help to live with it. When the issue starts happening, press Win+Ctrl+Shift+B to force the GPU driver to reset. It may crash some of your open apps so save your work before doing this. It will stop the issue for a while, until it happens again... But to me it will hardly happen again in the same day if I don't restart the system. Thanks for this. I tried it yes only stopped for awhile, maybe 3-4 mins. Another temporary solution, seems to last for hour or so, is disconnecting HDMI plug from laptop and reconnecting. Not sure what this does exactly & how to understand this, but it seems to work for awhile. Does anyone know why this works and if there's a longer solution to this?

I haven't found a definitive solution. But there is something that may help to live with it. When the issue starts happening, press Win+Ctrl+Shift+B to force the GPU driver to reset. It may crash some of your open apps so save your work before doing this. It will stop the issue for a while, until it happens again... But to me it will hardly happen again in the same day if I don't restart the system.

This update did not resolve the issue. Does anyone know how to fix this?

I have just found a graphics card update, Intel® Graphics Driver 31.0.101.5333. I've installed it & so far so good. Will update asap to let everyone know how it goes

Second monitor keeps on temporarily going black at random

Anonymous

I am working off of a laptop and have a second monitor to extend my displays. I have been using this set up for two years now and have not had a problem until last night. It seems that my attached monitor only (main monitor on laptop is not affected) will go black for a few seconds before turning back on and showing my screen. It should be noted that my laptop does not reset the display to place the windows back onto the main screen when this happens but the extended monitor goes black at random. Note that I am running Windows 10 and unable to upgrade to Windows 11 as of now.

So far, I have tried the following solutions but still cannot figure this out.

Bought brand new chords (HDMI + Adapter)
Bought a brand new second monitor (issues happening with both old and new monitor)
Checked for updates on all drivers
Reinstalled both graphics drivers
Rolled back graphics drivers
Checked basic settings (sleep/power/screen saver settings)
Disabled all services in background apps in "System Configuration"
Restarted Windows explorer

This means I have spent time replacing and even buying new equipment to get around this issue but cannot seem to figure it out! This is very important since I work at home as well. Please let me know if there is anything else I can possibly do outside of hard resetting the computer (which I cannot do for a few reasons). Thank you!

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157 answers

Anonymous

2024-03-27T00:04:55+00:00

I have suddenly started getting this issue too. I have 3 monitor and 2 of them works just fine but the 3rd one flashes a normal picture for a second then goes to black if i unplug and replug the HDMI.

It seems to show up totally normally in windows 11 but for some reason it doesn't keep a picture.
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Anonymous

2024-03-22T21:21:32+00:00

I haven't found a definitive solution. But there is something that may help to live with it.

When the issue starts happening, press Win+Ctrl+Shift+B to force the GPU driver to reset. It may crash some of your open apps so save your work before doing this.

It will stop the issue for a while, until it happens again... But to me it will hardly happen again in the same day if I don't restart the system.

Thanks for this. I tried it yes only stopped for awhile, maybe 3-4 mins.

Another temporary solution, seems to last for hour or so, is disconnecting HDMI plug from laptop and reconnecting. Not sure what this does exactly & how to understand this, but it seems to work for awhile.

Does anyone know why this works and if there's a longer solution to this?
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3 people found this answer helpful.

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Anonymous

2024-03-21T12:29:09+00:00

I haven't found a definitive solution. But there is something that may help to live with it.

When the issue starts happening, press Win+Ctrl+Shift+B to force the GPU driver to reset. It may crash some of your open apps so save your work before doing this.

It will stop the issue for a while, until it happens again... But to me it will hardly happen again in the same day if I don't restart the system.
Was this answer helpful?

2 people found this answer helpful.

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Anonymous

2024-03-20T22:03:44+00:00

This update did not resolve the issue.

Does anyone know how to fix this?
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1 person found this answer helpful.

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Anonymous

2024-03-19T23:11:09+00:00

I have just found a graphics card update, Intel® Graphics Driver 31.0.101.5333.

I've installed it & so far so good.
Will update asap to let everyone know how it goes
Was this answer helpful?

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