Second monitor keeps on temporarily going black at random

Anonymous
2023-01-08T02:47:33+00:00

I am working off of a laptop and have a second monitor to extend my displays. I have been using this set up for two years now and have not had a problem until last night. It seems that my attached monitor only (main monitor on laptop is not affected) will go black for a few seconds before turning back on and showing my screen. It should be noted that my laptop does not reset the display to place the windows back onto the main screen when this happens but the extended monitor goes black at random. Note that I am running Windows 10 and unable to upgrade to Windows 11 as of now.

So far, I have tried the following solutions but still cannot figure this out.

  1. Bought brand new chords (HDMI + Adapter)
  2. Bought a brand new second monitor (issues happening with both old and new monitor)
  3. Checked for updates on all drivers
  4. Reinstalled both graphics drivers
  5. Rolled back graphics drivers
  6. Checked basic settings (sleep/power/screen saver settings)
  7. Disabled all services in background apps in "System Configuration"
  8. Restarted Windows explorer

This means I have spent time replacing and even buying new equipment to get around this issue but cannot seem to figure it out! This is very important since I work at home as well. Please let me know if there is anything else I can possibly do outside of hard resetting the computer (which I cannot do for a few reasons). Thank you!

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2024-04-14T20:05:28+00:00

    I tried this, but it didn't work for me. I'm curious if it is still working for you.

    I have a problem, I searched a lot but I couldn't find it. This is my last resort. My second screen works but is black. When I change the resolution, it opens for a moment but closes immediately. The mouse goes to the second screen, but there is only a black screen. The refresh rate is also ideally at 60hz. As soon as I change the resolution setting, it turns on for a moment but immediately turns black. The cable is also solid.

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  3. Anonymous
    2024-04-11T17:21:26+00:00

    Turning off G-Sync for both monitors entirely from the NVidia control panel while changing no other settings seems to have fixed it for me.

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  4. Anonymous
    2024-04-11T16:33:32+00:00

    Windows fix your ****! It's so f'ing annoying, both of my PCs this **** happens.

    disable/enable monitor... wait... a minute later second monitor is still bouncing on and off every 1 min. Have latest nvidia studio drivers.

    FIX YOUR **** and quit f'ing productivity.

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  5. Anonymous
    2024-04-10T13:19:41+00:00

    I can recreate my external display going black and losing control of my mouse and have captured the first event that happens in event log. Unfortunately I don't know how to decipher this information but maybe someone else can help me - this is what I get (Be grateful for any advice, thank you) :

    Log Name: Application

    Source: Windows Error Reporting

    Date: 10/04/2024 14:02:20

    Event ID: 1001

    Task Category: None

    Level: Information

    Keywords: Classic

    User: N/A

    Computer: DESKTOP-RID3C58

    Description:

    Fault bucket , type 0

    Event Name: LiveKernelEvent

    Response: Not available

    Cab Id: 0

    Problem signature:

    P1: 117

    P2: ffffab07db9aa010

    P3: fffff80750add9b8

    P4: 0

    P5: 268c

    P6: 10_0_19045

    P7: 0_0

    P8: 256_1

    P9:

    P10:

    Attached files:

    \?\C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20240410-1402.dmp

    \?\C:\Windows\TEMP\WER-3519656-0.sysdata.xml

    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC300.tmp.WERInternalMetadata.xml

    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC310.tmp.xml

    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC30F.tmp.csv

    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC33F.tmp.txt

    These files may be available here:

    \?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_117_51e84ba480829c238d9121e154754d5f126c43_00000000_2915a184-7a9a-4b2f-a502-2a561fe4c8e5

    Analysis symbol:

    Rechecking for solution: 0

    Report Id: 2915a184-7a9a-4b2f-a502-2a561fe4c8e5

    Report Status: 4

    Hashed bucket:

    Cab Guid: 0

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Windows Error Reporting" />

    <EventID Qualifiers="0">1001</EventID>

    <Version>0</Version>

    <Level>4</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2024-04-10T13:02:20.5330208Z" />

    <EventRecordID>5266</EventRecordID>

    <Correlation />

    <Execution ProcessID="0" ThreadID="0" />

    <Channel>Application</Channel>

    <Computer>DESKTOP-RID3C58</Computer>

    <Security />

    </System>

    <EventData>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>LiveKernelEvent</Data>

    <Data>Not available</Data>

    <Data>0</Data>

    <Data>117</Data>

    <Data>ffffab07db9aa010</Data>

    <Data>fffff80750add9b8</Data>

    <Data>0</Data>

    <Data>268c</Data>

    <Data>10_0_19045</Data>

    <Data>0_0</Data>

    <Data>256_1</Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    \?\C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20240410-1402.dmp

    \?\C:\Windows\TEMP\WER-3519656-0.sysdata.xml

    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC300.tmp.WERInternalMetadata.xml

    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC310.tmp.xml

    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC30F.tmp.csv

    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC33F.tmp.txt</Data>

    <Data>\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_117_51e84ba480829c238d9121e154754d5f126c43_00000000_2915a184-7a9a-4b2f-a502-2a561fe4c8e5</Data>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>2915a184-7a9a-4b2f-a502-2a561fe4c8e5</Data>

    <Data>4</Data>

    <Data>

    </Data>

    <Data>0</Data>

    </EventData>

    </Event>

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