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I've been using the "Phone Link" app on my computer and mobile and this has let me mirror my phone on my computer and enabled me to unlock the phone screen from my PC. However I'm no longer able to unlock from the PC and it is showing the following message: "Unlock on your phone. To keep your credential private and secure, we need you to unlock your phone to continue." Can anyone tell me how to resolve this issue?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It's unfortunate that you're experiencing such frustration. As for me, the phone link and my Samsung device are now functioning perfectly, allowing me to access my phone's screen from my laptop without needing to manually unlock it. So, take a moment to read and relax.
Where are you finding this option? I don't see it on my S22.
The option is under the facial biometrics setting. It does not function like it's being stated here though. The only thing it does is allow the phone to automatically unlock without a swipe when it authenticates the user's face.
Hi,
Can you please post all the settings and steps you did to make it work?
Thank you!
i bought a phone it has a pattern i forgot the pattern and dont know the email attached what can i do
