New issue with unlocking my Samsung phone via phone link app on PC

Anonymous
2022-12-22T02:19:26+00:00

I've been using the "Phone Link" app on my computer and mobile and this has let me mirror my phone on my computer and enabled me to unlock the phone screen from my PC. However I'm no longer able to unlock from the PC and it is showing the following message: "Unlock on your phone. To keep your credential private and secure, we need you to unlock your phone to continue." Can anyone tell me how to resolve this issue?

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2023-03-14T13:38:43+00:00

    Thank you. Downloaded it but nothing further happened. Wasn't an install option or automatic process

    Find the .appxbundle file you downloaded to your PC's file system (It's named

    "phone-link-1-22102-202-0.appxbundle").

    Then either double-click the file or right-click and choose the "Install" option.

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  2. Anonymous
    2023-03-14T11:15:37+00:00

    Thank you. Downloaded it but nothing further happened. Wasn't an install option or automatic process

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  3. Anonymous
    2023-03-13T22:33:14+00:00

    Microsoft has a Windows app called "Feedback Hub". Just heard about it and recently installed it on my PC.

    I left detailed feedback -- with screenshots -- about newer versions of the Phone Link app requiring you to use your phone to unlock the Lock Screen instead of using the Phone Link app to do it. The feedback stayed up for a day. There was even an "upvote" from someone else who was experiencing the problem. Then my feedback vanished! It's like someone at Microsoft doesn't want this problem to be publicized.

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  4. Anonymous
    2023-03-13T17:12:31+00:00

    Hi, Thankyou. The message shows on mine now.

    My version uninstalled to 1.22083.75.0

    Can't uninstall more.....no option to

    I've Windows11

    Go to https://phone-link.en.uptodown.com/windows/versions and install 1.22102.202.0

    Keep a copy of the install file on your PC in case you have to revert to this older version again.

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  5. Anonymous
    2023-03-13T07:25:34+00:00

    Hi, Thankyou. The message shows on mine now.

    My version uninstalled to 1.22083.75.0

    Can't uninstall more.....no option to

    I've Windows11

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