New issue with unlocking my Samsung phone via phone link app on PC

Anonymous
2022-12-22T02:19:26+00:00

I've been using the "Phone Link" app on my computer and mobile and this has let me mirror my phone on my computer and enabled me to unlock the phone screen from my PC. However I'm no longer able to unlock from the PC and it is showing the following message: "Unlock on your phone. To keep your credential private and secure, we need you to unlock your phone to continue." Can anyone tell me how to resolve this issue?

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2023-01-01T00:42:45+00:00

    thank you!

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  2. Anonymous
    2022-12-31T06:36:05+00:00

    Hi Bartolomeo1

    THANK YOU SO SO VERY MUCH! it worked and I am able to access my phone again!!

    THANK YOU
    THe app on my phone has another alert to update ....do I need to update it again...or just leave it?

    Wishing you a wonderful 2023!

    THANK YOU

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  3. Anonymous
    2022-12-31T03:17:08+00:00

    it worked for me too!! So far.....

    thanks for the tip!!

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  4. Anonymous
    2022-12-30T22:57:53+00:00

    Does it work for you ?

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  5. Anonymous
    2022-12-30T22:49:40+00:00

    Thanks - I don't want to get too excited here - but so far so good with this option!

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