Phone Link not showing Contact Names....again

Thank you! I'll try that, and if the don't-import-duplicates feature works (I didn't know about it), you will have saved me massive amounts of cleanup time!

I wish you luck.  For no reason, I suspect the issue was duplicates across more than 1 server.  Mine were spread across four different servers as explained in my previous email.  The fourth server, not discussed in previous post, was my local phone database.Just for clarity, I now keep all my contacts in office365 and keep the other servers clear of all contact records.  This has other advantages like only one database to backup and the o365 server is easily backed up using the Outlook client by running it on several computers and my phone where each client is configured to download ALL records.  It is then simple to get an external backup by exporting a .pst file occasionally.  This issue was caused by the Samsung phone upgrade process run amok.

It's only been a couple of days but since following your instructions, I've not had a problem.

Thanks!

Thanks Fred!

I hope that they permanently fix the issue and I don't need to do this on a regular basis but for now I have your post.

Good to hear! It's definitely worked for me.

Until MS break it again 😂