Phone Link not showing Contact Names....again

Anonymous
2022-12-23T03:14:12+00:00

Displays mix of number and contact names. Used to display Names only. It's free, so I guess I get what I pay for?

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2023-01-14T18:17:12+00:00

    Hi Bill,
    I am Sumit here to assist you with this question.

    Let us see if re-enabling permissions for Contacts help.

    On your Phone, Open Link to Windows permissions.

    Turn off contact permissions.

    Open the app on your PC once.

    Turn on the permissions from your Phone.

    Open the app again on your PC.

    Keep us posted.

    This suggestion seems incomplete. Consider the last several lines. However, using my guess of what is needed, this prescription failed to improve anything.

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  2. Anonymous
    2023-01-19T22:01:14+00:00

    I was able to fix this on my computer by following these steps:

    1. In the Phone Link app on PC, go to Settings, click the My Devices tab, and use the ellipsis (...) menu on your device to remove it, then close the app.
    2. On your phone (mine is an Android), go to Settings, Apps, Link to Windows, Open, then remove your PC from the Linked Computers section.
    3. Restart your phone.
    4. Re-link the phone and PC by restarting the Phone Link app on your PC and following the step to add your device.
    5. Perhaps this is the critical thing, but I noticed in the Link to Windows app on Android, there is a toggle to "Sync contacts" under the list of Linked Computers, which was disabled for me. Turn this on.

    Contacts are showing up again for me now - yay!

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  3. Anonymous
    2023-01-20T00:21:48+00:00

    Thank you, Fred!! This worked for me and I now see names, not numbers, in the PC Phone Link messaging pane...

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  4. Anonymous
    2023-01-20T00:33:37+00:00

    Thanks, Fred. I did this prescription previously and it helped and then things went bad again. Today, I looked again, and PhoneLink seems to have fixed itself! I'm going to guess either it or my phone software has changed. My PhoneLink version is 1.22112.142.0. My Samsung S10 Android is at Version 12. If the past is precedent, I'll have the same issue again in a couple of weeks, but fingers are crossed.

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  5. Anonymous
    2023-01-20T17:08:14+00:00

    This was the first time I've had it happen, and hopefully the last. Hopefully your issue is resolved as well!

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