Phone Link not showing Contact Names....again

It is hard to understand. I'll say that I haven't had any troubles for quite a while, despite having numerous updates etc. After all this time, it seems that some level of device driver or OS config must be getting in the way of operation.

PhoneLink doesn't update with MS Update; it does it itself. Right now the app is at Phone Link 1.23082.131.0. I use a Surface Laptop 3 Model 1872 i7, running Windows 10 Pro, build 19045.3516, Intel Wireless Bluetooth version 22.250.0.2. My phone is a Samsung Galaxy S10 running Android 12, security patch March 1 2023. And Phone Link syncs with my contact list in Outlook, in Microsoft 365 at the most recent update level

I agree, no problems until Microsoft did an update. The Windows update on Sept 27 changed my desktop icons from solid to shadowed and it hurts my eyes. Apparently they are aware of the problem. A few other apps stopped working correctly as well.. Sticky Notes, for one. I also use Microsoft Outlook for my Contacts on my laptop and phone and here have been no changes there so it has to be the Phone Link app on either the phone or the laptop. I'm getting a new phone tomorrow (Samsung A14 5G) so I'll be starting over anyway. That should be fun.

I recvomend recording the software version numbers at each link of the communication chain between the phone and the contact list. your display problem maybe merely a reset of your preferences in the Display settings or the desktop profile. good luck.

same here. It's broken. Microsoft is asleep at the wheel. What else is new. Windows 11 is so buggy, it's ridiculous.

It's weird you know, on at least two occasions this week, I've run the app to see my phone contacts displaying on my messages - then, not more than ten minutes later, they're gone... definitely a bug. It was working really well for so long. Never had an issue with in Windows 10, and I was a heavy user of it.