Phone Link not showing Contact Names....again

Anonymous
2022-12-23T03:14:12+00:00

Displays mix of number and contact names. Used to display Names only. It's free, so I guess I get what I pay for?

Windows for home | Windows 11 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-09-19T18:37:52+00:00

    Thanks for the suggestions but I literally don't use Outlook for anything - let alone my phone's contacts. So no sync issues there.

    My phone is connected to my PC through the app, I don't use BT.

    What I find most annoying, is that everything WAS working - absolutely fine, but now it's not.

    There was a Phone Link update in the Store today but the issue still remains unfortunately.

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  2. Anonymous
    2023-09-19T20:57:53+00:00

    Ok, just substitute Outlook with whatever app holds your contacts list to which you sync. I guess you use a hardwire or wireless to connect to the PC. So do the same like you might if you had BT.

    BTW, I think the Outlook contact field that syncs with my phone is the "mobile number" field. My point before was to use the same field so that Phone Link looks in the correct place in whatever contact manager you are using. Interestingly, I think Phone Link needs an intermediary to access your phone. So could the problem be that the intermediary isn't kosher in Microsoft's ecosystem?

    Have fun.

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  3. Anonymous
    2023-09-28T21:15:08+00:00

    As of today, Sept 28, 2023, this problem is back... again. There was a Windows Update yesterday that also screwed up my laptop so I wonder if it also screwed up the Phone Link app. It's not my phone so it has to be the laptop and the Phone Link app. Come on Microsoft, how difficult can it be to keep it working correctly?

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  4. Anonymous
    2023-09-29T04:58:10+00:00

    It's so annoying, right? I was using the app a couple of days ago - it was working fine! Displaying my contacts etc., then the next session probably after an update or something, and it's broken again... is your phone connected by Bluetooth to your laptop or by the mobile app?

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  5. Anonymous
    2023-09-29T13:30:17+00:00

    Not connected via bluetooth. Just using the app and wifi.

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