Phone Link not showing Contact Names....again

Anonymous
2022-12-23T03:14:12+00:00

Displays mix of number and contact names. Used to display Names only. It's free, so I guess I get what I pay for?

Windows for home | Windows 11 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-05-04T16:03:57+00:00

    This works, but in my case it works for several hours, and then the names disappear again. And as this is not a simple click, but requires two uninstalls and two reinstalls, it is not something I am willing to be doing several times a day.

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  2. Anonymous
    2023-05-18T12:59:23+00:00

    Phone Link has never continuously worked. I've had to setup up both the PC and Phone sides repeatedly over the years I've attempted to use it.

    Because of how slow and buggy it is I finally had to abandon it for Google Messages.

    https://messages.google.com/

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  3. Anonymous
    2023-05-21T00:03:32+00:00

    I was able to fix this on my computer by following these steps:

    1. In the Phone Link app on PC, go to Settings, click the My Devices tab, and use the ellipsis (...) menu on your device to remove it, then close the app.
    2. On your phone (mine is an Android), go to Settings, Apps, Link to Windows, Open, then remove your PC from the Linked Computers section.
    3. Restart your phone.
    4. Re-link the phone and PC by restarting the Phone Link app on your PC and following the step to add your device.
    5. Perhaps this is the critical thing, but I noticed in the Link to Windows app on Android, there is a toggle to "Sync contacts" under the list of Linked Computers, which was disabled for me. Turn this on.

    Contacts are showing up again for me now - yay!

    I do not see a "Sync Contacts" toggle in the Link to Windows app under the list of Linked Computers. These are the only toggles I have under the list of Linked Computers:

    I did notice that the Account in my Link to Windows settings is my Microsoft account (not surprising), but I'm pretty sure all my contacts are associated with other accounts (my Samsung account and Google accounts and my primary email account). Could that be why some of the contacts aren't synching? I don't use my Microsoft account much, and don't have contacts in it. But most of my contacts do show up as names in Phone Link, only a few of them, the most recently added ones, don't.

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  4. Anonymous
    2023-05-26T13:57:04+00:00

    I had problems with only my wife's contact info. I deleted her contact account from my phone and readded her. All better. My guess is that it was a Samsung contact and readded as a Google contact was why it works, but I did not verify.

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  5. Anonymous
    2023-06-06T14:46:41+00:00

    I have a Samsung 8, there is no "Windows Permissions" on my phone.
    Only a few contacts show up, a dozen or so, the others are not accepted, even if I type in the number

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