Phone Link not showing Contact Names....again

Anonymous
2022-12-23T03:14:12+00:00

Displays mix of number and contact names. Used to display Names only. It's free, so I guess I get what I pay for?

Windows for home | Windows 11 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-01-19T22:01:14+00:00

    I was able to fix this on my computer by following these steps:

    1. In the Phone Link app on PC, go to Settings, click the My Devices tab, and use the ellipsis (...) menu on your device to remove it, then close the app.
    2. On your phone (mine is an Android), go to Settings, Apps, Link to Windows, Open, then remove your PC from the Linked Computers section.
    3. Restart your phone.
    4. Re-link the phone and PC by restarting the Phone Link app on your PC and following the step to add your device.
    5. Perhaps this is the critical thing, but I noticed in the Link to Windows app on Android, there is a toggle to "Sync contacts" under the list of Linked Computers, which was disabled for me. Turn this on.

    Contacts are showing up again for me now - yay!

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  2. Anonymous
    2023-01-14T18:17:12+00:00

    Hi Bill,
    I am Sumit here to assist you with this question.

    Let us see if re-enabling permissions for Contacts help.

    On your Phone, Open Link to Windows permissions.

    Turn off contact permissions.

    Open the app on your PC once.

    Turn on the permissions from your Phone.

    Open the app again on your PC.

    Keep us posted.

    This suggestion seems incomplete. Consider the last several lines. However, using my guess of what is needed, this prescription failed to improve anything.

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  3. Anonymous
    2023-01-13T14:12:54+00:00

    This issue began for me in mid-December 2022 and is getting worse. First it was only my wife's name which was no longer shown. Now there are about 12 contacts whose names no longer show.

    I have tried Sumit's suggestion and have unlinked, uninstalled, and resinstalled and re-linked and still the same numbers do not link.

    Google messaging is looking better and better . . . why continue to waste time and frustration on this . . . ?

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  4. Anonymous
    2023-01-12T14:23:39+00:00

    I'm doing the same thing. Thanks for the tip. Something went wrong with the MS Phone Link and it seems they are not acknowledging or fixing the issue.

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  5. Anonymous
    2023-01-03T22:17:56+00:00

    I had to switch to Messages by Google. Works fantastically.

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