Phone Link not showing Contact Names....again

Anonymous
2022-12-23T03:14:12+00:00

Displays mix of number and contact names. Used to display Names only. It's free, so I guess I get what I pay for?

Windows for home | Windows 11 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-02-19T03:58:06+00:00

    I was able to fix this on my computer by following these steps:

    1. In the Phone Link app on PC, go to Settings, click the My Devices tab, and use the ellipsis (...) menu on your device to remove it, then close the app.
    2. On your phone (mine is an Android), go to Settings, Apps, Link to Windows, Open, then remove your PC from the Linked Computers section.
    3. Restart your phone.
    4. Re-link the phone and PC by restarting the Phone Link app on your PC and following the step to add your device.
    5. Perhaps this is the critical thing, but I noticed in the Link to Windows app on Android, there is a toggle to "Sync contacts" under the list of Linked Computers, which was disabled for me. Turn this on.

    Contacts are showing up again for me now - yay!

    Thank you FredFredrickson

    All done and working again. I have had to do this several times pf late. Hope MS get their sh%# together and get this fixed. Rather embarrassing at the moment.

    Cheers,

    Barry

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  2. Anonymous
    2023-02-12T14:41:01+00:00

    Thanks, Fred!

    I also had the wrong Microsoft account connected; this works.

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  3. Anonymous
    2023-02-08T18:06:05+00:00

    The fix is temporary. It is unclear to me how long it lasts but I was seeing names for at least two weeks but it reverted back to no showing today. I went through the disconnect/reconnect process and it is working again. This seems like a common problem that is not getting Microsoft's attention.

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  4. Anonymous
    2023-02-06T15:33:48+00:00

    Thank you Peter

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  5. Anonymous
    2023-02-06T15:08:22+00:00

    messages.google.com

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