Phone Link not showing Contact Names....again

Anonymous
2022-12-23T03:14:12+00:00

Displays mix of number and contact names. Used to display Names only. It's free, so I guess I get what I pay for?

Windows for home | Windows 11 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-03-16T10:46:01+00:00

    Hi John JT, ET al,

    I have done this so many times I have not counted. It works for a few time, then back to pathetic service from MS once again.

    Very, very frustrating.

    WalkerB

    I was able to fix this on my computer by following these steps:

    1. In the Phone Link app on PC, go to Settings, click the My Devices tab, and use the ellipsis (...) menu on your device to remove it, then close the app.
    2. On your phone (mine is an Android), go to Settings, Apps, Link to Windows, Open, then remove your PC from the Linked Computers section.
    3. Restart your phone.
    4. Re-link the phone and PC by restarting the Phone Link app on your PC and following the step to add your device.
    5. Perhaps this is the critical thing, but I noticed in the Link to Windows app on Android, there is a toggle to "Sync contacts" under the list of Linked Computers, which was disabled for me. Turn this on.

    Contacts are showing up again for me now - yay!

    I have no idea how many times I have had to go through this process. It is happening over and over on both Win 10 and Win 11. I am fairly meticulous about making sure I have current versions of the OS and apps.

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  2. Anonymous
    2023-03-16T05:03:23+00:00

    I was able to fix this on my computer by following these steps:

    1. In the Phone Link app on PC, go to Settings, click the My Devices tab, and use the ellipsis (...) menu on your device to remove it, then close the app.
    2. On your phone (mine is an Android), go to Settings, Apps, Link to Windows, Open, then remove your PC from the Linked Computers section.
    3. Restart your phone.
    4. Re-link the phone and PC by restarting the Phone Link app on your PC and following the step to add your device.
    5. Perhaps this is the critical thing, but I noticed in the Link to Windows app on Android, there is a toggle to "Sync contacts" under the list of Linked Computers, which was disabled for me. Turn this on.

    Contacts are showing up again for me now - yay!

    I have no idea how many times I have had to go through this process. It is happening over and over on both Win 10 and Win 11. I am fairly meticulous about making sure I have current versions of the OS and apps.

    Was this answer helpful?

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  3. Anonymous
    2023-03-05T19:33:44+00:00

    Thank you for this link...I installed it just now. I'm looking forward to using it in place of MS Phone Link.

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  4. Anonymous
    2023-02-26T20:20:18+00:00

    Phone Link 1.23012.155.0

    Link to Windows 1.22122.147.0

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  5. Anonymous
    2023-02-26T20:04:35+00:00

    Cheers Fred, your instructions worked perfectly.

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