This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Displays mix of number and contact names. Used to display Names only. It's free, so I guess I get what I pay for?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Bill,
I am Sumit here to assist you with this question.Let us see if re-enabling permissions for Contacts help.
On your Phone, Open Link to Windows permissions.
Turn off contact permissions.
Open the app on your PC once.
Turn on the permissions from your Phone.
Open the app again on your PC.
Keep us posted.
This suggestion seems incomplete. Consider the last several lines. However, using my guess of what is needed, this prescription failed to improve anything.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
Hi Bill,
I am Sumit here to assist you with this question.
Let us see if re-enabling permissions for Contacts help.
On your Phone, Open Link to Windows permissions.
Turn off contact permissions.
Open the app on your PC once.
Turn on the permissions from your Phone.
Open the app again on your PC.
Keep us posted.
The fix is temporary. It is unclear to me how long it lasts but I was seeing names for at least two weeks but it reverted back to no showing today. I went through the disconnect/reconnect process and it is working again. This seems like a common problem that is not getting Microsoft's attention.
Thank you, Fred!! This worked for me and I now see names, not numbers, in the PC Phone Link messaging pane...
Thanks, Fred. I did this prescription previously and it helped and then things went bad again. Today, I looked again, and PhoneLink seems to have fixed itself! I'm going to guess either it or my phone software has changed. My PhoneLink version is 1.22112.142.0. My Samsung S10 Android is at Version 12. If the past is precedent, I'll have the same issue again in a couple of weeks, but fingers are crossed.
