W11 Update Install Error - Hewlett-Packard - USB - 4/8/2019 12:00:00 AM - 1.0.0.237

Anonymous
2023-01-16T18:41:36+00:00

This update keeps return install error 0x80070103 in W11. Why won't it install?

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-10-05T02:51:37+00:00

    After removing driver - reboot - pause updates - then resume to rescan - should be gone

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  2. Anonymous
    2024-10-05T05:16:44+00:00

    problem in install Hewlett-Packard - USB - 3/4/2019 12:00:00 AM - 48.2.4483.1963

    and wifi reconnect problem

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  4. Anonymous
    2024-10-08T14:44:44+00:00

    Uninstalling this 1.0.0.237 is straightforward with Device Manager

    Now it’s gone, and we are ready to get the updates again. But, a strange thing happens, Windows update gets an 17MB update instead of faulty 8MB one.

    It installs ok, with no further error in Windows Update.

    So, uninstalling a faulty driver does not solve the problem, the updates still remain in Windows Update list so I try to remove them. Since they do not have KBid I tried to use UpdateId, and to get it I used this script:

    $session = [activator]::CreateInstance([type]::GetTypeFromProgID(“Microsoft.Update.Session”,$ComputerName))

    $us = $session.CreateUpdateSearcher()

    $qtd = $us.GetTotalHistoryCount()

    $hot = $us.QueryHistory(0, $qtd)

    foreach ($Upd in $hot) {

    $OutPut = New-Object -Type PSObject -Prop @{

    ‘ComputerName’=$computername

    ‘UpdateDate’=$Upd.date

    ‘KB’=[regex]::match($Upd.Title,’KB(\d+)’)

    ‘UpdateTitle’=$Upd.title

    ‘UpdateDescription’=$Upd.Description

    ‘SupportUrl’=$Upd.SupportUrl

    ‘UpdateId’=$Upd.UpdateIdentity.UpdateId

    ‘RevisionNumber’=$Upd.UpdateIdentity.RevisionNumber

    }

    Write-Output $OutPut

    }

    You get output like this:

    ComputerName      :

    UpdateDate        : 3.10.2024. 14:17:58

    RevisionNumber    : 1

    SupportUrl        : http://support.microsoft.com/select/?target=hub

    UpdateTitle       : Hewlett-Packard - USB - 4/8/2019 12:00:00 AM - 1.0.0.237

    KB                :

    UpdateDescription : Hewlett-Packard USB  driver update released in  April 2019

    UpdateId          : c8f538e2-fb7a-4c43-a122-c2ca9390b3f2

    ComputerName      :

    UpdateDate        : 3.10.2024. 7:01:23

    RevisionNumber    : 1

    SupportUrl        : http://support.microsoft.com/select/?target=hub

    UpdateTitle       : Hewlett-Packard - USB - 4/8/2019 12:00:00 AM - 1.0.0.237

    KB                :

    UpdateDescription : Hewlett-Packard USB  driver update released in  April 2019

    UpdateId          : 4efe8a54-e7cd-4146-a2ff-86f34d9ca5ac

    ComputerName      :

    UpdateDate        : 3.10.2024. 7:01:23

    RevisionNumber    : 1

    SupportUrl        : http://support.microsoft.com/select/?target=hub

    UpdateTitle       : Hewlett-Packard - USB - 4/8/2019 12:00:00 AM - 1.0.0.237

    KB                :

    UpdateDescription : Hewlett-Packard USB  driver update released in  April 2019

    UpdateId          : 45c8e9e6-cea0-4a02-8959-9ea5fef85a22

    Collect all unique UpdateIDs for the 1.0.0.237:

    c8f538e2-fb7a-4c43-a122-c2ca9390b3f2

    4efe8a54-e7cd-4146-a2ff-86f34d9ca5ac

    45c8e9e6-cea0-4a02-8959-9ea5fef85a22

    And tried to remove them with:

    Remove-WindowsUpdate -UpdateID "4efe8a54-e7cd-4146-a2ff-86f34d9ca5ac"...

    No luck.

    In conclusion, this is a Microsoft’s problem, inability to remove update package without KB id should be possible. Until then hiding is the only option.

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  5. Anonymous
    2024-10-09T12:51:55+00:00

    Hiding works for awhile - but will return - good luck!

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