My new crucial mx500 does not show on bios so I cant install windows, why?

Anonymous
2023-01-05T14:02:43+00:00

Bought a new crucial mx500 sata ssd, for my asus x555ld, to make it a litle faster, but it does not show up on bios, it does show on list part, and if I boot from usb drive, I can see it as an option to install windows, but then it says it does not have a driver, any ideas?

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

72 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. DaveM121 932.6K Reputation points Independent Advisor
    2023-01-05T17:48:29+00:00

    Hi Bruno,

    Okay, with CSM enabled, boot from the USB:

    At the very start of the Installation Process, press Shift + F10, or Shift + Fn + F10 to open Command Prompt

    Run this command and hit Enter:

    diskpart

    Run this command and hit Enter:

    list disk

    Please provide a photo of the result of those commands.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-01-05T17:58:01+00:00

    I had it show the disc normally once at list disk, this time it didn't

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-01-05T18:03:22+00:00

    now it does show

    Was this answer helpful?

    0 comments
  4. DaveM121 932.6K Reputation points Independent Advisor
    2023-01-05T18:08:02+00:00

    Hi Bruno,

    When did the disk show in Diskpart and what change did you make since it appeared?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-01-05T18:14:35+00:00

    I just took it off and plugged it in again

    Was this answer helpful?

    0 comments